Two contractual partners are responsible for the various services - namely DHL Express Germany GmbH for international Express products and Deutsche Post AG for all others.
DHL EXPRESS BRIEF
Delivery on the next day throughout Germany
- Delivery before 9 a.m., 10 a.m. or midday on request
- Up to 2 kg
- Shipping of documents and goods
- Liability of up to EUR 500 in the event of loss or damage
- Transport insurance up to EUR 2,500 or EUR 25,000 on request for an extra charge
- Many additional services available (for example delivery to addressee only or advice of delivery)
- Dimensions: min. 100 x 70 mm, max. 353 x 250 x 50 mm
- Includes our Money-back-Guarantee**
DHL EXPRESS PAKET
Delivery on the next day throughout Germany
- Delivery before 9 a.m., 10 a.m. or midday on request
- Outlets up to 20 kg, Online franking up to 31.5 kg
- Shipping of documents and goods
- Liability of up to EUR 500 in the event of loss or damage
- Transport insurance up to EUR 2,500 or EUR 25,000 on request for an extra charge
- Many additional services available (for example delivery to addressee only or advice of delivery)
- Dimensions: min. 15 x 11 x 1 cm, max. 120 x 60 x 60 cm
- Includes our Money-back-Guarantee**
Prepaid Products
National Express shipping for documents and goods
- Liability & Tracking
- Convenient pick-up possible
- Secure delivery
- Saturday delivery included
- Money Back Guarantee*
DHL EXPRESS INTERNATIONAL
Express shipments around the globe
- Within the EU: Shipping of documents an goods; Outside the EU: Shipping of documents only
- Delivery within the EU usually on the next working day
- Transport insurance of up to EUR 500 included
- Online shipment tracking
- Dimensions: min. 15 x 11 x 1 cm, max. 150 cm, combined length and girth max. 300 cm
Services
*Price including VAT. The Optional Service "Transport Insurance" is not subject to VAT.
**In accordance with the valid "conditions for the money-back guarantee for domestic express shipments" DHL Express Germany GmbH will reimburse you for delays without proof of damage at request of the transportation costs (exercise price and any surcharge for time option).