DHL can even train and instruct users on-site, and manage a call centre or help desk. Our fully integrated, bespoke IT systems support technical distribution.
Our customers benefit from
- Flexibility, economies of scale and variable cost per unit
- Pricing leveraged by our global multi-user network
- Reduced risk of damage to high-value items through our specifically trained staff and specialist handling equipment and vehicles
- Elimination of customers' high-cost engineering support at delivery sites
- Consistent, high quality service of our global infrastructure
- Reduced cycle time from order to full functionality using our delivery, installation and training services.
DHL Technical Distribution Services
- Line-haulage, cross-dock and merge-in-transit into our country hubs
- Storage of goods at warehouse
- Pre-installation, configuration and asset registration
- Final mile delivery by air-suspended trucks with tail lift and two-man crew
- Unpacking and positioning at point of use
- Special equipment handling including cranes and stair crawlers
- Additional on-site services, for example installation, power-up test and end-user instruction
- Reverse logistics covering packing of used equipment and return to warehouse
- Screening, sorting and refurbishment; asset recovery or disposal in line with regulatory requirements.
