Frequently asked questions

No. The deadline on April 28, 2010 has expired and the LBA does not accept any exceptions. To control that this deadline has been met, lists from all current Known Shippers had to be sent to the LBA at the beginning of May.

First, you should point out the additional expenses and possible service penalties involved with this, so that your customer is able to evaluate his decision. In case he still insists on his hauler, the shipment has to be handled as unsecured and safety measures have to be taken during its handling accordingly.

At the same point, you should inform him about the possibility to avoid all these additional efforts in case he lets you select a hauler that you have a valid security agreement with.

No. By filing your application as a Regulated Agent to the LBA, its validation throughout the transitional period until March 25, 2013 has been ensured.

No. Basically, it is your own decision if your shipment volumes and the demands of your customers regarding delivery times necessitate this step.

Not yet. As soon as the LBA publishes the detailed specifications on this, we will give you this information.

This list shall be made available on the internet on June 30, 2010. Access will be granted by the LBA on request to the staff of Regulated Agents.

To date, not. This check is performed by the logistics provider upon delivery, or implemented through the use of known haulers and registered drivers.

However, it is likely that there will be a mandatory interface control in future.

Generally: No. The big CEP service providers are Regulated Agents and the international transports are secured, normally by security measures performed in the big hubs. But national transports, for example from your warehouse to the forwarder's dispatch facilities, are usually not secured: The drivers have no training in airfreight security. Also, drivers change often and they may not be registered with ID number by sender and forwarder, so there is no possibility of the necessary security controls. Thus, all CEP deliveries are treated as unsecured by DHL Global Forwarding.

In case you have very big shipments by CEP, please contact us. Probably an arrangement can be made, provided that the goods are delivered to us on a direct route by a fixed driver that is trained and controlled accordingly.

DHL Express in Germany fulfils the requirements of a secure delivery chain. Please contact your local DHL Global Forwarding office in case you need a concrete solution so that we can discuss the appropriate interface control and secure delivery.

Tail lifts need to be closed, vans need to be regularly locked. Truck tarpaulins need to be normally secured - the driver takes the responsibility that there have been no manipulations during the tour.

In Switzerland, the new EU regulations are also implemented. So you have no possibility to decrease any security expenses by going for a departure from Swiss territory.

No. Of course, several preliminary steps for the AEO status can also be used for the approval as Authorised Known Shipper. But there is no possibility to "transfer" the AE.