The benefits for you
- Lower costs and simplified internal processes
- Modern web-based solution, specially designed for e-commerce suppliers
- Make an impact on your customers' return habits
- Complete transparency and control over expected returns
- Pick-up can also be arranged for an extra charge
DHL booking interface for your customer service team
- A customer phones your customer service number and requests a return
- The customer service advisor records the return and e-mails a label to the customer
- Production of the label is fully controlled by your customer service department
DHL booking interface for your customer
- Add a link to the DHL returns system to your own website
- Your customer books the return online using the DHL booking interface
- Self-service process means no extra work for your customer service team
Booking interface on your website (webservice)
- Booking interface for DHL Retoure Online is integrated into your website with your own corporate identity
- We provide the system technology, the user-friendly process is fully defined by you
- Requirement: In-house programming and process integration on your webpages
