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Pick-up order

It’s quick and easy to book your pick-up order! To have your parcel picked up, you can register your order by contacting the call centre, by data transmission, or online.

The benefits at a glance:

  • Order up to 30 days in advance
  • Pick-up on the day of your choice, from Monday to Saturday
  • On request the postal employee will bring a dispatch-ready label along
  • Online shipment tracking

Arrange pick-up online

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The individual pick-up service is arranged automatically, free of charge, when you conclude a business customer agreement. As a business customer, you can place your request for individual parcel pick-ups conveniently online, by telephone or by remote data transfer.



By telephone: +49 (0) 1 80 3 / 000 186*
By E-mail: Abholportal[at]deutschepost.de


* 9 cent per minute or part thereof from a German landline; more than 0.42 cent per minute or part thereof from a German mobile network.

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