Legal notice

Deutsche Post AG

Charles-de-Gaulle-Straße 20
Postcode/ City: 53113 Bonn
Telephone: +49/ (0) 228/ 18 20
E-Mail: impressum.brief[at]

Represented by the Managing Directors:

Dr. Frank Appel, Chairman of the Board
Ken Allen
Jürgen Gerdes
John Gilbert
Melanie Kreis
Lawrence A. Rosen

Commercial Register No:

Registration court Bonn HRB 6792

Turnover Tax ID No:

DE 169838187

To enable us to pass on and deal with your enquiry more quickly, we ask that you use our contact form for general queries, complaints, orders or requests for information.

Controlling institution:

  • Bundesnetzagentur für
    Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen (BNetzA)
    Tulpenfeld 4, 53113 Bonn
    Telephone: +49 / (0) 228 / 14-0

Objection / Dispute resolution

The European Commission provides a platform ( for reaching out-of-court settlements. This gives consumers the opportunity to settle disputes relating to their online orders without involving a court.