DHL PACKSTATION
Have parcels sent around the clock to a Packstation

Register now

Specify a Packstation address as the recipient address and receive your parcels whenever and wherever it best suits you. Simply select shipment to a Packstation when placing your order. DHL makes it happen with preferred delivery.

Your benefits

  • Open around the clock*
  • Always close by, with almost 3,000 Packstations across Germany
  • No extra costs

* Hours of availability may vary at some locations

How it works

1

Register

Not registered yet? Then sign up for free and you'll receive a personal customer card.

A German mobile phone number is required for registration.

2

Address information

When placing an order, provide the address  of your desired Packstation in the address field. Don't forget:

- Customer number in the extra address line
- "Packstation" as the street
- Packstation number as the house number

3

Notification

You'll be notified by email, text message or push notification from the DHL app once your parcel is ready for pick-up at the Packstation.

4

Pick-up

Your parcel is ready when you are! Pick up your parcel within 9 days using the mTAN (mobile TAN) and customer card.

And remember: You can arrange for parcels ordered for home delivery to be sent to a Packstation in your vicinity, even on short notice - until to 1 a.m. on the morning of delivery. For registered customers, this can be handled via the parcel notification, the track & trace feature or via the DHL app.