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DHL Express
Service information
Coronavirus

DHL Express
Service information
Coronavirus

Service Bulletin Coronavirus

Updated daily

DHL Express service is still possible within the EU. Please note that due to local restrictions in some European countries service delays cannot be excluded. Please also note that shipments to public authorites and buildings as well as companies and retailers/shopping centers might not be delivered as a result of their closure. Please contact your addressee for information on local restrictions.

Due to suspended flights and potential local restrictions delays may occur in all countries of the regions where service has not been suspended.

Due to suspended flights and potential local restrictions delays may occur in all countries of the regions where service has not been suspended.

Due to suspended flights and potential local restrictions delays may occur in all countries of the regions where service has not been suspended.

 

China

Due to Covid-19 restrictions service has been suspended in the following cities and post code areas until further notice:

  • Anhui: Parcel/non-document services to the region with a temporary restriction of a maximum piece-weight of 30 kg per piece. Service from Anhui with weight restriction of 200 kg per pick-up per day (customer collection).
  • Changzhou: Parcel/non-document services to the region with a temporary restriction of a maximum piece-weight of 30 kg per piece. Service from Changzhou with weight restriction of 200 kg per pick-up per day (customer collection).
  • Jiangsu: Parcel/non-document services to the region with a temporary restriction of a maximum piece-weight of 30 kg per piece. Service from Jiangsu with weight restriction of 200 kg per pick-up per day (customer collection). Pick-up and delivery service has been suspended.
  • Lhasa: PU globally to Lhasa city has been suspended. 
  • Ningbo: Parcel/non-document services to the region with a temporary restriction of a maximum piece-weight of 30 kg per piece. Service from Ningbo with weight restriction of 200 kg per pick-up per day (customer collection).
  • Shanghai: Parcel/non-document services to the region with a temporary restriction of a maximum piece-weight of 30 kg per piece. Service from Shanghai with weight restriction of 200 kg per pick-up per day (customer collection).
  • Shaoguan: no pick-up and delivery service; Global pick-up to Shaoguan has been suspended.
  • Wuxi: Parcel/non-document services to the region with a temporary restriction of a maximum piece-weight of 30 kg per piece. Service from Wuxi with weight restriction of 200 kg per pick-up per day (customer collection).
  • Zhejiang: Parcel/non-document services to the region with a temporary restriction of a maximum piece-weight of 30 kg per piece. Service from Zhejiang with weight restriction of 200 kg per pick-up per day (customer collection).

 

North Korea

Due to COVID-19 prevention measures, the government of North Korea has closed its border. Therefore shipments to and from North Korea have been suspended until further notice.

Overview possible changes transit times