Comprehensive logistics solutions for your online business
E-commerce continues to grow each year, which means major growth opportunities for online retailers. One of the main success factors in e-commerce is customer satisfaction with shipping. DHL offers a full range of solutions and services for a successful online business. You focus on your core business - DHL will handle the rest.
- Individualized, comprehensive solutions and services for your business
- High customer satisfaction thanks to customizable parcel delivery
- Cross-border shipping in over 220 countries
- Expert knowledge regarding the latest trends and developments in e-commerce
Your reliable partner for e-commerce success
DHL offers full service across the entire e-commerce value chain
Studies and whitepapers on customer requirements in e-commerce
Learn more about the future of e-commerce, how to fulfill your customers’ expectations and requirements, and how to boost customer satisfaction and revenue - for more success in e-commerce!
Study: Customer needs in E-Commerce - From online order to parcel receiptpdf (1.06 MB)
Whitepaper: How online shops can improve their performance with flexible delivery timespdf (575.63 KB)
Whitepaper: More service for online shoppers through individual points of parcel receiptpdf (403.75 KB)
Whitepaper: The importance of offering reception services during the check-out processpdf (2.25 MB)
Whitepaper: Transparency during the delivery process increases customer satisfactionpdf (317.79 KB)
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