DHL can even train and instruct users on-site, and manage a call centre or help desk. Our fully integrated, bespoke IT systems support technical distribution.
Moving sensitive, high-value electronic goods safely is a real challenge. DHL technical distribution services encompass end-to-end supply chain services for heavy, fragile and sensitive equipment. We manage everything from order to point of use and subsequent de-installation, including specialist final mile delivery and on-site installation, as well as configuration, reverse logistics and waste disposal.
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Our customers benefit from
- Flexibility, economies of scale and variable cost per unit
- Pricing leveraged by our global multi-user network
- Reduced risk of damage to high-value items through our specifically trained staff and specialist handling equipment and vehicles
- Elimination of customers' high-cost engineering support at delivery sites
- Consistent, high quality service of our global infrastructure
- Reduced cycle time from order to full functionality using our delivery, installation and training services.
DHL Technical Distribution Services
- Line-haulage, cross-dock and merge-in-transit into our country hubs
- Storage of goods at warehouse
- Pre-installation, configuration and asset registration
- Final mile delivery by air-suspended trucks with tail lift and two-man crew
- Unpacking and positioning at point of use
- Special equipment handling including cranes and stair crawlers
- Additional on-site services, for example installation, power-up test and end-user instruction
- Reverse logistics covering packing of used equipment and return to warehouse
- Screening, sorting and refurbishment; asset recovery or disposal in line with regulatory requirements.
How we work
DHL is the ideal supply chain and business partner for your company, because we adapt each stage of the supply chain to your individual corporate objectives.
- Developing your solution
- Implementing your objectives
- Achieving your results