Technical Services

Technology manufacturers expect every link in the supply chain to be capable of adding value to their product or process. This means that finished goods are customized just before they are shipped to the final address and returned goods are recovered and repaired, just after collection from the end-user.

Our strength is our ability to integrate our approach with other segments of your business, improving time-to-market and reducing the cost for the customer.

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The benefits to you include:

  • Consistent service levels both in service quality commitment and technical capabilities across regions
  • Flexible and comprehensive after-market services
  • Scalable service requirement and repair network
  • Quick service repair-and-return turnaround time to optimize service levels to users
  • Reduction of field service work through improved call centre handling with technical assistance capabilities.

DHL Pre-sales Technical Services:

DHL After Sales Technical Services:

 

How we work