DHL Paket International

Please do not request an investigation earlier than 6 days after handing over your shipment to DHL.

Details of your shipment

additional transport insurance service:





Content of shipment

Content: Please specify each item of the shipment (Item, weight, size, material, color).

** to be filled in by companies only.

In order to refund the value of your shipment, we need a proof of value, e.g. in the form of an invoice, acknowledgment or delivery copy. Accurate and complete information will accelerate the investigation.

For uploading more supporting documents, click the red plus symbol..

Your data for eventual replacements

Shipping receipt

Please upload the shipping receipt. You can upload a file with a maximum size of 1 MB.