Tracking numberPlease fill out this field. *
Date of shipmentPlease fill out this field. *
Weight (kg)Please fill out this field. *
additional transport insurance service:
up to 2.500 EUR
up to 25.000 EUR
Name / CompanyPlease fill out this field. *
Street and street numberPlease fill out this field. *
ZIP codePlease fill out this field. *
CityPlease fill out this field. *
CountryPlease fill out this field. *
Content: Please specify each item of the shipment (Item, weight, size, material, color).
Shipment contentPlease fill out this field. *
Euro,CentPlease fill out this field. *
** to be filled in by companies only.
In order to refund the value of your shipment, we need a proof of value, e.g. in the form of an invoice, acknowledgment or delivery copy. Accurate and complete information will accelerate the investigation.
Upload proof of value
For uploading more supporting documents, click the red plus symbol..
Account holder (in case of deviations or assignment)
Address of account holder (in case of deviations or assignment)
Please upload the shipping receipt. You can upload a file with a maximum size of 1 MB.
Please upload the receipt here.
Send me a copy of this message. I agree that the transfer of my data to my e-mail address is not encrypted.
* Mandatory field
You are being redirected to a site beyond Deutsche Post's control. The publisher of the site, not Deutsche Post, is responsible for the content of the site.
To continue please click on the "Next" link: