DHL Paketbox: the letterbox for parcels

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The letterbox for your parcels - the benefits for you:

  • Unaffected by opening hours
  • No waiting
  • Free service
  • Easy to operate
  • Collections every business day
  • Secure - no access by unauthorised people
  • Suitable for all shipments up to 50 x 40 x 30 cm
  • Save at least EUR 1 in postage when you frank parcels online

Important: Please make sure you only place shipments in the PAKETBOX that have been franked for a sufficient amount. We regret that shipments franked for insufficient amounts cannot be dispatched.

Any other questions? Take a look at our FAQs, where you'll find answers to the most frequent questions.

What is the DHL Paketbox?

Where can I find a DHL Paketbox?

What types of shipment can be placed in a DHL Paketbox?

Are there any weight or size restrictions for shipments that are sent via a DHL Paketbox?

Are parcels sent via a Paketbox cheaper?

How often are the Paketbox units emptied?

What is the difference between the Paketbox and the Packstation Service?

Is a deposit receipt provided?

Is any liability provided for shipments requiring proof of deposit?

How can I find out where my shipment is right now?

Where can I find more information on the DHL Paketbox?

How do I send a return?

How does the DHL Paketbox work? (If Flash is not displayed)