Service Versicherung bis 50 EUR for DHL Päckchen International

The benefits for you

  • Insurance up to EUR 50
  • Shipment tracking up to the recipient in over 60 countries
  • Delivery to the recipient or recipient's authorised representative only upon signature
  • Proof of drop-off
  • Convenient and simple online franking
  • Available worldwide

Prices at a glance - Service Versicherung bis 50 EUR

Service Versicherung bis 50 EUR** Zone Price*
Insurance up to EUR 50
EU + EUR 2.50 (in addition to the parcel price for a Päckchen)
World + EUR 4.00 (in addition to the parcel price for a Päckchen)

* All prices are final prices and VAT-free in accordance with VAT legislation.
** "Registered mail" as per Brief International General Terms & Conditions of Business

Prices at a glance - DHL Päckchen International

Prices in EUR*
from 15 x 11 x 1 cm
to L + W + H = 90 cm
(No side shall exceed 60 cm)
up to 2 kg

* All prices are final prices and VAT-free in accordance with VAT legislation.

Shipment tracking

You can check the shipping status of a DHL Päckchen International with the service Versicherung bis 50 EUR at DHL Track and Trace. We currently offer shipment tracking for the following countries:

Albania * Liechtenstein
Andorra Lithuania
Argentinia Luxembourg
Aserbaijan * Malaysia
Ethiopia* Malta
Belarus Mayotte*
Belgium Moldavia*
China Monaco
Taiwan * Namibia*
Denmark New Zealand
Ecuador* Netherlands
Estonia Austria
Finland Puerto Rico*
France Rwanda*
French Overseas Territories * Sweden
Gibraltar* Switzerland
Great Britain Serbia (Republic)*
Guernsey Singapore
Hong Kong Slovakia
India* Slovenia
Isle of Man Spain
Ireland St. Lucia
Iceland Sudan*
Italy Suriname*
Japan Taiwan *
Jersey Trinidad and Tobago*
Cambodia Czech Republic
Canada Turkey
Croatia Uganda
Korea (Dem. Rep., North Korea)
Korea (Republic Korea, South Korea) United Arab Emirates
Latvia United States of America and
outskirts *

*The service is still being developed for these countries and is therefore not always seamless


Please note the following information

For international Päckchen, shipment tracking is only available in combination with the service Versicherung bis 50 EUR and differs from the Paket tracking service.

To track your DHL Päckchen with the service Versicherung bis 50 EUR, enter your 12-digit shipment number in the shipment tracking function at

If here no information about your shipment is displayed, please try the Matchcode (RM…DE). Please enter the number beginning with RM. You will find it on the shipping information slip that you printed out with your Päckchen label. You will be forwarded to another page and are asked to re-enter the Matchcode (RM ... DE) and the date you dropped off the parcel. Please note that, depending on the destination country, it may take a few days before your shipment is accepted by our international delivery partners and the shipment data entered in our systems.

Countries in the EU zone

Croatia Malta
Cyprus/Republic of
(except northern Cyprus)
Czech Republic
Netherlands (except overseas
Denmark (except
Faroe Islands, Greenland)
Finland (except Åland
France (except overseas
territories and departments)
Greece (except Mount
Spain (except Canary Islands,
Ceuta and Melilla)
Italy (except Livigno and
Campione d'Italia)
United Kingdom (except
Channel Islands)

You do not require customs documentation to send shipments within the countries of the EU.

Countries World zone

All countries and territories not covered by the EU zone.

When sending international DHL Päckchen to countries outside the EU, a fully completed customs declaration CN22 is required.

DHL Päckchen International items with the service Versicherung bis 50 EUR will only be handed over to the recipient or someone authorised to receive the shipment upon provision of a signature, anywhere in the world. If your parcel is lost or damaged, DHL offers liability of up to EUR 50.00 on presentation of the acknowledged or stamped deposit receipt.

Please ensure that you are given a receipt when your DHL Päckchen International item with service Versicherung bis 50 EUR is dropped off at a Deutsche Post branch or when it is picked up.

The service Versicherung bis 50 EUR for DHL Päckchen International is available for worldwide destinations and is currently only available via DHL Online franking.