This year we are expecting a particularly sharp spike in parcel volumes as a result of the ongoing COVID-19 pandemic. To make sure that the Christmas season is the most wonderful time of the year, we are doing everything in our power to ensure that your Christmas parcels and mail are delivered on time. With this in mind, we have already expanded our Packstation network in Germany to over 6,500 sites and will have 10,000 more employees on board by the end of the year. As the Official Partner to Father Christmas, we will do everything we can to deliver your Christmas greetings to your loved ones by the big day.
Here’s how easy it is to ship with DHL:
This year, the coronavirus has brought many changes. But one thing is certain: DHL will be delivering your Christmas parcels the way you prefer, just as it always does. To make the delivery of your parcels as effortless as possible - and at the same time ease the burden on our delivery teams, why not make use of our free preferred delivery services:
Packsets and Pluspäckchen featuring Christmas designs
You can package your gifts lovingly and securely using our Packsets and Pluspäckchen. This year’s winter designs are available at selected retail outlets as well as in Deutsche Post’s online shop.
Packsets:
The price of postage depends on the weight of the item.
Pluspäckchen:
Pluspäckchen include packaging and postage in one. They can be used for items weighing up to 10 kilograms.
Label your parcel correctly
When sending letters, small packages (Päckchen) and parcels, it is important to ensure that the address and sender are complete and clearly legible and that the correct zip code is displayed on the outside. Please use the dispatch notes/labels provided by Deutsche Post DHL for the sender and recipient details on your small packages and parcels.
When addressing small packages and parcels, you should also make sure that you use the street address with street name and house number, not the P.O. box address.
Secure packaging
Parcels and small packages must always be packaged securely both inside and outside. Ideally use a sturdy cardboard box, add plenty of cushioning and void fill material and then seal it well. Parcels should not be tied with string or a ribbon as this may cause them to get stuck during automated processing. Used packaging with old adhesive address or barcode labels is not suitable for dispatch either. DHL Packsets can be used instead: these sturdy shipping boxes come in various sizes and are also available with a Christmas design - making them ideal for sending gifts - from Deutsche Post retail outlets.
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