Let us know about a preferred neighbor in your immediate vicinity who is willing to receive shipments for you when you're not home. The option is available for individual parcels or for all shipments. DHL Preferred delivery makes it happen.
- Receive shipments even when you're not home
- Parcels are delivered directly to your neighbor
- You define who can receive your parcels
How it works
Select a preferred neighbor
Provide information for a preferred neighbor in your immediate area who is willing to receive shipments for you when you're not home. You can modify your selection at any time in your customer account.
Delivery to neighbor
If no one answers the door at your home, then the parcel will be dropped off with your preferred neighbor.
You'll be informed by email about the delivery to your neighbor. The deliverer will also put a notification slip in your mailbox.
Set a preferred neighbor for individual shipments: If you wish for only one parcel to be dropped off with a preferred neighbor, then choose the service directly in your parcel notification, track & trace or the DHL app.