We also set the following cookies if you use DHL Shipment Tracking (DHL Sendungsverfolgung):
Cookie |
Name |
Purpose |
Further information |
---|
|
verfolgenCsrfToken |
This cookie contains the anonymous shipment list in the form of a session token. It stores the following information: shipment number, role, package routing slip ID and the date of inclusion in the shipment list. Duration: 25 minutes. |
|
Permanent |
verfolgen_SL |
This cookie contains the anonymous shipment list. It stores the following information: shipment number, role, package routing slip ID and the date of inclusion in the shipment list. |
|
Loadbalancer cookie |
lb-cookie |
This cookie contains the encrypted session ID. It is used by the portal to preserve the session. It is a session cookie and will expire when the browser is closed. |
|
|
NOLSESSIONID |
This cookie allows the backend to identify the user's session. It is a session cookie and will expire when the browser is closed. |
|
We also set the following cookies if you use DHL Online Franking (DHL Online Frankierung)*:
Cookie |
Name |
Purpose |
Further information |
---|
|
ofi.domain
|
This cookie allows the backend to technically and easily identify the domain in which the user is currently operating. |
It is set on entry or based on URL parameters. |
|
ofi.lang
|
This cookie allows the backend to technically and easily identify the language in which the user is currently operating. |
It is set on entry or based on URL parameters. |
|
ofi.ekp |
Saves the current marketplace of the user/session. |
|
|
OFISESSIONID |
This cookie allows the backend to identify the user's session. It is a session cookie and will expire when the browser is closed. |
It is set by Tomcat. |
We also set the following cookies if you use DHL Finder (location search):
Cookie |
Name |
Purpose |
Further information |
---|
|
i18next |
This cookie is used to recognise the visitor's language setting. Our aim is to make your experience on the website more pleasant. The information is used to determine which language is suitable for the visitor, and the language is then set accordingly. The cookie collects the aforementioned information anonymously. It is only used confidentially within DHL to improve our website and the user experience. It is a session cookie and will expire when the browser is closed. |
|
|
br_<primaryKey>
|
This cookie serves to recognise a returning visitor as one and the same user. The information is used to determine whether this visitor has already submitted a rating for a site. The cookie collects the aforementioned information anonymously (individual visitor ID, time/date stamp). The cookie will expire after 24 hours. |
|
We also set the following cookies if you participate in the DHL Rewards Programme (Bonusprogramm)*:
Cookie |
Name
|
Purpose |
Further information |
---|
|
dhlbuip |
Duration: 60 minutes, stores user ID in order to display reward points
|
|
Handling cookies
You can also use our products and services without cookies. In your browser, you can deactivate the saving of cookies, limit them to certain websites or set your browser so that you are notified as soon as a cookie is sent. You can also delete cookies from your PC at any time (file: "cookies"). However, please note that in this case you may expect limited page presentation and user guidance.
Most web browsers allow browser settings to manage most cookies to a certain extent.
Please visit the following page for detailed information about cookies, including about how to determine what cookies have been set and how to handle and delete them:
All about cookies
You can visit the following website for further EU-specific recommendations on cookies and the various opt-out choices:
Your online choices
Click on the following Adobe Analytics opt-out link if you wish to switch off general web tracking by Adobe Analytics:
Adobe Analytics Opt-Out
If you previously chose the opt-out and would like to undo this setting, click the Adobe Analytics opt-in link below:
Adobe Analytics Opt-In
You can also disable some or all of the advertising cookies set on your computer by visiting the Network Advertising Initiative (NAI) or the preferences manager of meine-cookies.org.
Not all access to our website is via a web browser. Some users access DHL websites or applications with a mobile device. It may not be possible to disable cookies or change browser settings in this case.
Information on address matching technology
Use of the address matching technology of Deutsche Post AG - your right to object
Our website uses Deutsche Post AG's address matching technology to determine statistical parameters and to create target groups for advertising (offline and online). In order to perform this procedure, the delivery or billing address provided by you is assigned to an anonymous microcell of Deutsche Post Direkt GmbH (Ø 6.6 households) by a commissioned service provider, and this identifier is stored in encrypted form with another service provider (address matching).
The legal basis for this use of the address under our shared responsibility and that of Deutsche Post AG is Art. 6 (1f) GDPR. The address is deleted immediately after matching at the service provider. The operator of the website is therefore responsible for this first processing step - use of the provided address for the purpose of comparison with the microcell database. The same also applies to the pixellation of the website described below and transmission of a user's request to Deutsche Post AG for subsequent tagging using a cookie.
If you have given your consent, a request will be made to the server of a service provider commissioned by Deutsche Post AG after you access our website. The server will store two cookies on the PC or other device / terminal you are using. Consent also includes permission to subsequently read the cookies stored by Deutsche Post AG and synchronise them with the cookies of other providers ("cookie matching"). To this end, the cookie identifier of a third-party provider stored on your terminal device is forwarded to Deutsche Post AG, stored there for the assigned cookie ID and then used to achieve the aforementioned purposes. As the operator of the website, we document the consent given on our website and make it available to Deutsche Post AG if required.
Cookies are used to record the fact that you are visiting a website participating in the measurement. This information is then aggregated on the basis of the aforementioned anonymous microcell of Deutsche Post Direkt GmbH and can therefore no longer be assigned to your person.
Consent includes the purposes listed below:
- Measurement of visits to websites that I have viewed and are included in the Consentric procedure of Deutsche Post AG to be anonymously reported in statistics;
- Measurement of visits to websites that I have viewed and are included in the Consentric procedure of Deutsche Post AG to determine relevant, anonymous microcells of Deutsche Post Direkt GmbH;
- Transfer of cookie identifiers to partner companies for the purpose of building target groups for the dispatching of advertising. The cookie identifiers used for this purpose were selected in advance based on the indirectly assigned microcell as the relevant target group.
- Matching with cookies from other providers ("cookie matching"). The third-party cookie identifier stored on my terminal device may be forwarded to Deutsche Post AG, stored there for its own cookie identifier [cookie ID] and used to achieve the aforementioned purposes.
You can object to data processing as part of the procedure described above or revoke consent given by clicking on the following link:
https://pixel.consentric.de/optout
https://login.intelliad.com/optout.php
Please note: it is only possible for us to recognise you and assign you to your opt-out on the basis of the cookie that was set for you. For this reason, the cookie will remain set.
If you have any further questions about how personal data is handled, in particular if you would like information about personal data that has been processed, or if you wish to assert further rights, please contact the operator of the website first. You can find further information on data protection in the Consentric procedure referred to here at https://www.deutschepost.de/en/c/consentric/datenschutz.html
This does not affect your entitlement to assert your rights as a data subject against Deutsche Post AG. Please send your request to consentric@deutschepost.de
The procedure for marking a terminal device and assigning an identifier to the relevant microcell of Deutsche Post Direkt GmbH was developed with due regard to data protection and was awarded the data protection seal of approval by ADCERT Privacy Audit GmbH (www.adcert.eu) as being particularly compliant with data protection.