When sending international parcels (DHL Paket international, DHL Päckchen international) to countries outside the EU, a fully completed customs declaration (CN23 or CN22) is required. This must always include information on the content's value, even for gifts.
The information on the customs declaration helps the customs authorities to determine the (country-specific) customs duties and import taxes that must be paid by the recipient. In some cases, customs handling and/or customs processing fees may also be levied.
In certain cases, you may need an export declaration in addition to the customs declaration.
Note:
If the value of the content exceeds 300 Special Drawing Rights (ca. EUR 350), you must use customs declaration CN 23. This must be placed in an adhesive pouch available from your outlet and attached to the address side of the parcel.
If the CN 23 form cannot be fastened to the address side, you may use a different side. In this case, the top section of the CN 22 form must also be affixed to the address side.
In certain cases, you may need an export declaration in addition to the customs declaration.
How-To: Completion of transport documents (German)
Multilingual instructions for filling out the Paket and Päckchen World dispatch note