Customs information for sending parcels
Customs information for sending business parcels can be found here.
When sending packages and parcels to countries outside the EU, there are various conditions that you must be aware of. You will find these clearly compiled here.
- Please make sure that you comply with the specific import and customs regulations of the destination country.
- For shipments to countries outside the EU, always attach carefully completed customs declarations (CN23 or CN22) to the item. The required number of customs declarations depends on the country. More detailed information about this can be found on our country pages.
- Incomplete or incorrect address or customs information may result in the shipment being returned and the sender being charged
Therefore, to frank your shipments, we recommend using DHL Online Franking, which guides you conveniently and easily through all the necessary information and can even save you money compared with in-branch prices.
If you would like to pay the shipping costs in the branch, this is where you can find detailed instructions in German and other languages for filling in the shipping label correctly.
- Check whether you also need to complete an export declaration.