Man with mobile phone and Post & DHL APP

Everything you need to send
and receive letters and
parcels in one app

Download now

Everything you need to send
and receive letters and
parcels in one app

Download now

With the Post & DHL app all shipments and services at a glance

With the free Post & DHL app, the most important postal and parcel services for receiving and sending are to hand on your smartphone and tablet, any time, anywhere - from purchasing letter or parcel stamps to tracking trackable shipments. By the way, as a registered customer you will benefit from all the advantages our app has to offer.

Your benefits

  • Shipment tracking for parcels including DHL live tracking and basic shipment tracking for letters
  • Purchase postage for parcel and package shipment within Germany, the EU and the world
  • Buy postage for letter products or determine with the help of the Postage Assistant
  • Find relevant location information on our postal outlets, parcel shops and Packstations
  • Register your DHL customer card and display collection codes for your shipments at the Packstation
  • Contact customer service quickly and easily in chat - now also with chatbot Marie

Post & DHL app for download

Icon Post & DHL App
New version available!

Letter notification - a new feature of the Post & DHL app!

  • Visible: free notification of letters to be delivered soon, with photo of the envelope
  • Straightforward: keep track of arriving letters anytime & anywhere

Sorry, the app is only available in German.

Services of the Post & DHL app

  • You receive an overview of all parcels with expected delivery time
  • Conveniently change your parcel delivery if the delivery date is not convenient
  • Shipment tracking offers you a practical barcode scanner so that shipment numbers can be added easily from parcel labels
  • Letter notification: free notification of letters to be delivered soon, with photo of the envelope
  • Save and manage up to 10 shipments (up to 100 for registered customers*)
  • Be informed immediately by push as soon as your parcel is ready for collection at the postal outlet or Packstation
  • Use the function to conveniently forward the shipment status
  • All details of your Packstation shipment at a glance (incl. pickup code)*
  • Receive the delivery notification digitally even when the parcel is delivered to a pickup location (e.g. neighbour or postal outlet) and use it to pick up the parcel directly at the postal outlet or Packstation*
  • DHL Live Tracking - now available for selected shipments: Track shipments in real time on a map, including countdown and delivery time window
  • Receive a package notification by e-mail and/or push message on the morning of delivery, indicating the 90-minute delivery time window, and for many shipments, an additional notification approximately 15 minutes before delivery*
  • Buy postage for parcels and packages, as well as for express delivery within Germany, the EU and the world conveniently via the Post & DHL app
  • Add recipient and sender addresses conveniently via your local address book or your online address book from DHL Online Franking*
  • Save your favourites in your DHL customer account*
  • Take advantage of this opportunity to combine your shipping stamps in steps of 10 as required via saver sets and save up to 20% of the shipping costs
  • Pay securely and conveniently online with PayPal, credit card or direct debit
  • Print out your parcel stamp at home or simply as a mobile parcel stamp free of charge using a QR code at a Packstation or at a postal outlet
  • You can print out your parcel stamp directly yourself or forward it as a PDF or by e-mail
  • Just leave your parcels at home and arrange for a scheduled pick-up
  • Conveniently use the cancellation function for purchased shopping baskets
  • Your shopping baskets from DHL online franking are automatically synchronised with your DHL customer account and displayed for 30 days* 
  • Collect bonus points for the purchase of parcel stamps via the Post & DHL app*
  • Now available: Buy postage for postcards, standard letters, compact letters and large letters within Germany as a mobile stamp (write the code on the envelope or postcard) or Internet stamp (print and stick the stamp on at home) cash-free in the app. Then simply send it off, and you're done.
  • Now available: With the help of the Postage Assistant, you can determine the appropriate postage step-by-step and ultimately choose from up to three shipping options 
  • Find your DHL location with opening hours and range of services just around the corner. As of now, Packstation utilisation is displayed in traffic light colours.
  • Results as a convenient map & detailed list view
  • To help you find the location easily, you can plan your route directly via your mobile phone
  • GPS-supported search or manual entry possible

As a Packstation customer, you always have all the information about your Packstation shipments with you in the "Packstation" section.

How it works
  1. Log in and activate: Log in with your DHL customer account data and activate the Packstation area once to see the pick-up code and location for your shipments.
  2. More convenience: Scan the barcode on your DHL customer card and store it securely in the Post & DHL app.
  3. Activate push: In the Post & DHL app, activate push messages under More > Settings > Push messages to be informed when a shipment is dropped off for you.

Contact customer service quickly and easily in chat - now with Chatbot Marie.

Special advantages for registered customers*

Post & DHL App
  • Store and manage up to 100 shipments
  • Thanks to the automatic display of parcels with Postnumbers, you always know where your parcels are at any given time
  • DHL Live Tracking: E-mail and/or push message with a 90-minute delivery time window and, for many shipments, an additional notification approx. 15 minutes before delivery
  • Everything at hand - with letter notification: now you can be notified in advance of arriving letters - with photo of the envelope
  • Do you send and receive via the Packstation? With the Post & DHL app, you can keep track of all information such as your DHL customer card, the pick-up codes and push messages on the shipment status
  • As a participant in the bonus program, you naturally collect bonus points when you purchase parcel stamps in the Post & DHL app

*Not registered yet?

Further information

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