With the Post & DHL app all shipments and services at a glance

With the free Post & DHL app, the most important postal and parcel services for receiving and sending are to hand on your smartphone and tablet, any time, anywhere - from purchasing letter or parcel stamps to tracking trackable shipments. By the way, as a registered customer you will benefit from all the advantages our app has to offer.

Your benefits

  • Shipment tracking for parcels including DHL live tracking and basic shipment tracking for letters
  • Purchase postage for parcel and package shipment within Germany, the EU and the world
  • Buy postage for letter products or determine with the help of the Postage Assistant
  • Find relevant location information on our postal outlets, parcel shops and Packstations
  • Register your DHL customer card and display collection codes for your shipments at the Packstation
  • Contact customer service quickly and easily in chat - now also with chatbot Marie

Post & DHL app for download

Icon Post & DHL App
New version available!

Letter notification - a new feature of the Post & DHL app!

  • Visible: free notification of letters to be delivered soon, with photo of the envelope
  • Straightforward: keep track of arriving letters anytime & anywhere

Sorry, the app is only available in German.

Services of the Post & DHL app

  • You receive an overview of all parcels with expected delivery time
  • Conveniently change your parcel delivery if the delivery date is not convenient
  • Shipment tracking offers you a practical barcode scanner so that shipment numbers can be added easily from parcel labels
  • Letter notification: free notification of letters to be delivered soon, with photo of the envelope
  • Save and manage up to 10 shipments (up to 100 for registered customers*)
  • Be informed immediately by push as soon as your parcel is ready for collection at the postal outlet or Packstation
  • Use the function to conveniently forward the shipment status
  • All details of your Packstation shipment at a glance (incl. pickup code)*
  • Receive the delivery notification digitally even when the parcel is delivered to a pickup location (e.g. neighbour or postal outlet) and use it to pick up the parcel directly at the postal outlet or Packstation*
  • DHL Live Tracking - now available for selected shipments: Track shipments in real time on a map, including countdown and delivery time window
  • Receive a package notification by e-mail and/or push message on the morning of delivery, indicating the 90-minute delivery time window, and for many shipments, an additional notification approximately 15 minutes before delivery*
  • Buy postage for parcels and packages, as well as for express delivery within Germany, the EU and the world conveniently via the Post & DHL app
  • Add recipient and sender addresses conveniently via your local address book or your online address book from DHL Online Franking*
  • Save your favourites in your DHL customer account*
  • Take advantage of this opportunity to combine your shipping stamps in steps of 10 as required via saver sets and save up to 20% of the shipping costs
  • Pay securely and conveniently online with PayPal, credit card or direct debit
  • Print out your parcel stamp at home or simply as a mobile parcel stamp free of charge using a QR code at a Packstation or at a postal outlet
  • You can print out your parcel stamp directly yourself or forward it as a PDF or by e-mail
  • Just leave your parcels at home and arrange for a scheduled pick-up
  • Conveniently use the cancellation function for purchased shopping baskets
  • Your shopping baskets from DHL online franking are automatically synchronised with your DHL customer account and displayed for 30 days* 
  • Collect bonus points for the purchase of parcel stamps via the Post & DHL app*
  • Now available: Buy postage for postcards, standard letters, compact letters and large letters within Germany as a mobile stamp (write the code on the envelope or postcard) or Internet stamp (print and stick the stamp on at home) cash-free in the app. Then simply send it off, and you're done.
  • Now available: With the help of the Postage Assistant, you can determine the appropriate postage step-by-step and ultimately choose from up to three shipping options 
  • Find your DHL location with opening hours and range of services just around the corner. As of now, Packstation utilisation is displayed in traffic light colours.
  • Results as a convenient map & detailed list view
  • To help you find the location easily, you can plan your route directly via your mobile phone
  • GPS-supported search or manual entry possible

As a Packstation customer, you always have all the information about your Packstation shipments with you in the "Packstation" section.

How it works
  1. Log in and activate: Log in with your DHL customer account data and activate the Packstation area once to see the pick-up code and location for your shipments.
  2. More convenience: Scan the barcode on your DHL customer card and store it securely in the Post & DHL app.
  3. Activate push: In the Post & DHL app, activate push messages under More > Settings > Push messages to be informed when a shipment is dropped off for you.

Contact customer service quickly and easily in chat - now with Chatbot Marie.

Special advantages for registered customers*

Post & DHL App
  • Store and manage up to 100 shipments
  • Thanks to the automatic display of parcels with Postnumbers, you always know where your parcels are at any given time
  • DHL Live Tracking: E-mail and/or push message with a 90-minute delivery time window and, for many shipments, an additional notification approx. 15 minutes before delivery
  • Everything at hand - with letter notification: now you can be notified in advance of arriving letters - with photo of the envelope
  • Do you send and receive via the Packstation? With the Post & DHL app, you can keep track of all information such as your DHL customer card, the pick-up codes and push messages on the shipment status
  • As a participant in the bonus program, you naturally collect bonus points when you purchase parcel stamps in the Post & DHL app

*Not registered yet?

Further information

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