DHL Preferred Delivery

Now you can receive your parcels whenever and wherever you like. DHL Preferred Delivery comprises services for a flexible parcel receipt. Your shipments will be delivered as you wish.

Your benefits

Time-independent
Flexible location
Regular shipment status
Free registration

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All services at a glance

Your benefits as a registered customer

Packstation

Postal outlet

Permanent preferences

Rerouting

Packstation

Send and receive parcels 24 hours a day, 7 days a week* - at more than 13,500 Packstations and Poststations across Germany.

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* At some locations, the opening times may vary.

Postal outlet

Are you rarely at home? Then choose on a postal outlet or parcel shop from our dense network as a pick-up location.

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Permanent preferences

Preferred location, Preferred day and Preferred neighbor

You can indicate us your preferences for an individual parcel receipt.

Preferred location / Preferred neighbor / Preferred day

Rerouting

Stay flexible and change the delivery address even after the delivery process has begun. You can redirect parcels that you initially wanted to receive at home, to a Packstation or postal outlet.

Services without registrations

Simply select the desired service via the parcel notification

Simply indicate a location on your property (e.g. a garage or another spot that is weather protected and concealed).

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Preferred neighbor

Determine a person in your direct neighborhood whom we can hand out your parcels when you are not at home.

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Preferred day

Determine on which day your parcel should be delivered to you so that it suits your schedule.

More information

For every situation the right service

If you like online shopping

The receipt of your parcel should be just as convenient as online shopping. At the end of the ordering process you should therefore be able to indicate your preferences, for example a delivery to a Packstation or a preferred day for the delivery.

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If your plans changed

The parcel notification e-mail not only offers you transparent information about your shipping status, but also the possibility to change the delivery day or location even when the parcel is already on its way to you.

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If you have permanent preferences

For registered DHL customers, DHL Preferred Delivery has far more to offer: Indicate us your permanent preferences for the receipt of your parcels, e. g. a preferred day, a preferred neighbor or a preferred location. That way you can make sure that your parcel arrives at a time that suits your schedule or a location that is more convenient for you.

Register now

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Your benefits

All services at a glance

Your benefits as a registered customer

Packstation

Postal outlet

Preferred location, Preferred day and Preferred neighbor

Rerouting

Services without registrations

Preferred location

Preferred neighbor

Preferred day

For every situation the right service

Login nicht sichtbar?

Your benefits

All services at a glance

Your benefits as a registered customer

Packstation

Postal outlet

Preferred location, Preferred day and Preferred neighbor

Rerouting

Services without registrations

Preferred location

Preferred neighbor

Preferred day

For every situation the right service