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Now you can receive your parcels whenever and wherever you like. DHL Preferred Delivery comprises services for a flexible parcel receipt. Your shipments will be delivered as you wish.

Your benefits

  • Time-independent
  • Flexible location
  • Regular shipment status
  • Free registration

All services at a glance
 

Your benefits as a registered customer

Packstation

Send and receive parcels 24 hours a day, 7 days a week* - at more than 13,000 Packstations across Germany.

More information

* At some locations, the opening times may vary.

Postal outlet

Are you rarely at home? Then choose on a postal outlet or parcel shop from our dense network as a pick-up location.

More information

Preferred location, Preferred day and Preferred neighbor

You can indicate us your preferences for an individual parcel receipt.

Preferred location / Preferred neighbor / Preferred day

Rerouting

Stay flexible and change the delivery address even after the delivery process has begun. You can redirect parcels that you initially wanted to receive at home, to a Packstation or postal outlet.

Services without registrations

Simply select the desired service via the parcel notification

Preferred location

Simply indicate a location on your property (e.g. a garage or another spot that is weather protected and concealed).

More information

Preferred neighbor

Determine a person in your direct neighborhood whom we can hand out your parcels when you are not at home.

More information

Preferred day

Determine on which day your parcel should be delivered to you so that it suits your schedule.

More information

For every situation the right service