- We inform you of your parcel's expected delivery date.
- Adjust the delivery time and place according to your requirements.
- You will know where your item was delivered if we did not find you.
This is how the parcel notification works
1. Registration process
Simply register for your DHL customer account free of charge and benefit from the many advantages.
You will then automatically receive parcel notifications for your future items.
2. Parcel notification
As soon as your parcel arrives at our parcel center, DHL will send you an e-mail informing you of the expected delivery date. With the new Post & DHL app, you can also receive the parcel notification via push notification.
Your parcel will be delivered on the announced date and you can follow the delivery for many parcels via live tracking.
If you won't be at home, use the parcel notification to flexibly adjust the delivery place or day according to your needs.
Tip: You can also activate digital delivery notification to be informed immediately if your parcel has been delivered to a collection point (e.g., a Deutsche Post retail outlet, Packstation or neighbor).