Our digital solutions for your business

Discover the digital solutions offered by DHL Express - for each step of your shipping process. From preparation to delivery, we support you with smart solutions that automate, digitalize and accelerate your processes.

Our solutions for dispatch preparation

DHL Express provides you with diverse shipping solutions. Here you’ll find the right solution for you.

Create shipments online or per app, and ship worldwide – flexibly through pick-up or drop-off at a DHL Express Service Point.

Ship directly – even without a DHL Express customer number

Ship directly

  • Ship without a contract

  • Calculate prices & order directly
  • Pay by credit card or PayPal
  • Also available by smartphone using the Express Mobile app:

Our digital solutions help you optimize your processes – quickly, easily and seamlessly. Select the right option:

  • Get started with Express shipping with MyDHL+

    All in one tool: with MyDHL+, you can create shipments, prepare customs clearance and manage shipment billing.

  • Shipping integration using MyDHL API

    High-performance interface for your systems: shipment creation, pricing, tracking and much more.

    Find out more ›

  • Shipping integration through external partners

    Integrate DHL Express directly into your shop or systems through external systems & benefit from convenient shipment processing.

    Find out more ›

Be it e-commerce, field staff or complex logistics processes – DHL Express offers tailored solutions to shape your processes digitally, flexibly and efficiently.

  • E-commerce solutions

    Integrate DHL Express Commerce into your online shop free of charge – for automated processes and fast global shipping. 

  • Collect & Return solutions

    Manage your repair and recycling process through the Express Logistics platform – flexible, automated and fully online.

    Find out more ›

  • Field staff solutions

    Tailored solutions for mobile shipping and flexible delivery options – ideal for technicians, field staff and mobile teams.

    Find out more ›

  • High-volume shipper solutions

    With MyDHL Breakbulk, you combine several parcels into a collective shipment with a joint customs invoice for each destination country or customs union – fast, transparent, efficient.

    Find out more ›

Our solutions for your customs clearance preparation

Select the right shipping solutions for online shops or directly at check-out: our digital services support you and your customers with transparent information on import regulations, customs duties and taxes – for smooth international deliveries.

  • Customs clearance preparation in your browser

    Find out the correct goods classification with My Global Trade Service (MyGTS) and gain a transparent overview of all prospective, customs-relevant costs – including customs duties and taxes.

  • Customs clearance preparation using the shipping tool

    Simply create your shipments online with MyDHL+. Find out the correct goods classification and calculate all prospective, customs-relevant costs – including customs duties and taxes – directly in the tool.

  • Overview at check-out

    At check-out, your customers will see all prospective, customs-relevant shipping costs, customs duties and taxes – using our API or a Shopify plug-in. Allowing you to offer your customers full cost transparency.

Our solutions for your cost management

Keep an eye on your DHL Express costs at all times with our digital solutions – from fast rate queries to transparent invoice access.

Your digital invoice portal

Manage your transport and customs invoices digitally and centrally with the e-billing service – clearly and available at all times in the MyBill portal.

Our solutions for your shipment tracking

Keep an eye on shipment status at all times – with digital solutions for maximum transparency and control.

  • Tracking in your browser

    • Status notifications by e-mail or text message

    • Electronic proof of delivery available

    • Shipment protocols in Excel and much more

    Learn more about ProView ›

  • Tracking API web services

    • Status updates in your systems

    • Pull tracking with targeted status queries

    • Push tracking with automatic shipment updates

    Learn more about the tracking API ›

  • Tracking via WhatsApp

    • Push notifications directly to your smartphone

    • Several status updates without renewed entry
    • Mobile notification wherever you are

    WhatsApp proactive tracking:

    +49 (0) 173/54 64 461 

    or

    https://wa.me/491735464461

    Simply enter “#status” followed by your shipment number in the WhatsApp chat to proactively initiate shipment tracking.

    See our how-to guide for more information.

Our solutions for maximum flexibility when receiving your shipments

With our flexible delivery solutions, your customers decide when and where they would like to receive your shipment – be it at a preferred address with or without a drop-off authorization, at a DHL Express Service Point or on a different delivery date. Decide which options you would like to offer your customers and ensure maximum flexibility.

  • Delivery according to customer preference

    With On Demand Delivery, you enable your customers worldwide to select their delivery date and location themselves.

  • Find a DHL Express Service Point

    With the DHL Locator, you can find more than 160,000 DHL Express locations worldwide for receiving shipments or dropping off returns.

    Find DHL Express locations ›

Our solutions for your returns

DHL Express offers flexible, automated returns solutions that integrate seamlessly into your processes and give your customers a user-friendly return experience.

  • DHL Express Commerce – simple and automated

    Ideal if you want dispatch and returns to be seamlessly managed in a single process. No additional platform needed – use DHL Express Commerce for automated processes. Free of charge for DHL Express customers.

  • DHL Returns Portal – flexible and independent of original shipment method

    Ideal for returns worldwide and independent of the original shipping route. Free of charge for DHL Express customers and integrable directly into your online shop. Perfect for companies that require a central solution for returns processes.

    Find out more ›

  • Returns through external partners

    The right choice for companies with an extensive system landscape. Use verified plug-ins and partner solutions for flexible carrier selection and user-friendly returns. Ideal for individual requirements.

    Talk to your external provider about product returns.

Find your closest DHL Express Service Point

Quickly find a suitable drop-off point near you – for simple and convenient returns.

Find locations ›

The next step with DHL Express

Our experts will be happy to advise you on how to make the most of DHL Express for your company.

Request a quote & consultation now

Questions and answers on our digital customer solutions

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