SERVICES FOR YOUR BUSINESS
The right logistics partner for e-commerce
The e-commerce market is growing each year. That translates into major growth opportunities for online retailers. When it comes to long-lasting e-commerce success, one of the key ingredients is parcel shipping and receipt that leaves customers happy and complaint-free. And DHL has the just the right portfolio of solutions and services!
The benefits for you
- Optimal e-commerce solutions - for more customers, easy online shop integration and reliable parcel shipping
- High customer satisfaction through convenient parcel receipt with 32,000 parcel posting and acceptance points
- Reliable parcel shipping with customized services that meet your needs
- International shipping to over 220 countries, including express shipping
Our solutions for successful e-commerce
Benefit from our e-commerce products and services.
Learn everything you need to know about mailings for reactivation and for cross- or upselling your products. Print mailings offer a special experience: they are ideal for sending an advertising message that lasts, and encouraging target groups to make a purchase. Directly communicate with new or existing customers using our dialogue marketing solutions. Why not give it a try?
Attractive online shop
Fewer aborted transactions and more happy customers: With the right software solutions and partners, you can seamlessly integrate Preferred Delivery services into your online shop, and offer your customers maximum flexibility when it comes to receiving their parcels. DHL e-commerce partners include providers of marketplaces, shop systems, order handling and merchandise management systems as well as other e-commerce tools.
Reliable parcel shipping
Whether you want to ship small-format goods nationally or internationally with our Warenpost (merchandise mail) service or large shipments with 2-Mann-Handling, we have the right shipping solution for every occasion. With our additional services, you can send your goods just the way you want to. Choose DHL Express if you want your shipment to arrive quickly.
Studies and white papers on the requirements and needs of online retailers and e-commerce customers
Learn more about the future of e-commerce. What challenges face sellers and their businesses? And how you can meet your customers' expectations and needs to help drive satisfaction and sales? Prioritizing greater e-commerce success.
Study: Customer needs in E-Commerce - From online order to parcel receiptpdf (1,06 MB)
Whitepaper: How online shops can improve their performance with flexible delivery timespdf (575,63 KB)
Whitepaper: More service for online shoppers through individual points of parcel receiptpdf (403,75 KB)
Whitepaper: The importance of offering reception services during the check-out processpdf (2,25 MB)
Whitepaper: Transparency during the delivery process increases customer satisfactionpdf (317,79 KB)