The right logistics partner for e-commerce

The e-commerce market is growing each year. That translates into major growth opportunities for online retailers. When it comes to long-lasting e-commerce success, one of the key ingredients is parcel shipping and receipt that leaves customers happy and complaint-free. And DHL has the just the right portfolio of solutions and services!

The benefits for you

  • Optimal e-commerce solutions - for more customers, easy online shop integration and reliable parcel shipping
  • High customer satisfaction through convenient parcel receipt with 36,000 parcel posting and acceptance points
  • Reliable parcel shipping with customized services that meet your needs
  • International shipping to over 220 countries, including express shipping

Our solutions for successful e-commerce

Benefit from our e-commerce products and services.

a Customer activation

Learn everything you need to know about mailings for reactivation and for cross- or upselling your products. Print mailings offer a special experience: they are ideal for sending an advertising message that lasts, and encouraging target groups to make a purchase. Directly communicate with new or existing customers using our dialogue marketing solutions. Why not give it a try?

b Attractive online shop

Fewer aborted transactions and more happy customers: With the right software solutions and partners, you can seamlessly integrate Preferred Delivery services into your online shop, and offer your customers maximum flexibility when it comes to receiving their parcels. DHL e-commerce partners include providers of marketplaces, shop systems, order handling and merchandise management systems as well as other e-commerce tools.

c Reliable parcel shipping

Whether you want to ship small-format goods nationally or internationally with our Warenpost (merchandise mail) service or large shipments with 2-Mann-Handling, we have the right shipping solution for every occasion. With our additional services, you can send your goods just the way you want to. Choose DHL Express if you want your shipment to arrive quickly.


Increase reliability and customer satisfaction