E-commerce with DHL Express

Whether you’re a young start-up, a medium-sized family-owned company or a large company: we support you as a partner with much more than just shipping.  Learn here which services and digital solutions DHL Express offers you.

The benefits for you

  • Smooth returns: fast and easy returns with our free DHL Returns Portal 

  • Simple solutions for complex customs issues: smooth customs clearance ensures plannable processes and reduces expense in daily international business
  • Practical shop & system integration: smooth integration into shop and back-end systems for automated processes and reduced support requirements
  • End-to-end 24/7 tracking: real-time status information for you and your customers for full transparency, control and reliable plannability
  • Premium shipping as a global trust advantage: DHL Express in your check-out area builds trust and increases purchase willingness due to a fast and familiar shipping option

The next step with DHL Express

Our experts will be happy to advise you on how to make the most of DHL Express for your company.

How can DHL Express support your online retail?

Our digital solutions and online shop integration support you and your customers at every step for a successful sales process. Discover our solutions to find the best fit for your online shop:

Be it through our digital e-commerce shipping platform, by API or with an external software solution – our shipping solutions can be seamlessly integrated into your systems and help you prepare shipments quickly and efficiently at all times.

  • The Express shipping plug-in for your online shop

    • Plug-and-play for shop systems
    • Free use, quick start
    • Shipping and returns directly in the shop

    Learn more ›

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  • Shipping integration using MyDHL API

    • Direct integration into your systems
    • Time and effort depends on system setup
    • Efficiency through direct integration

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  • Express integration through verified external partners

    • Connection to your systems
    • License- or use-dependent costs
    • Multi-carrier shipment management

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DHL Express helps you to consistently align deliveries to customer requirements. With flexible receipt options, digital processes and a global network, DHL Express ensures transparency, convenience and less effort for recipients.

Whether it’s an individual platform, integrated online shop portal or external software solution – DHL Express offers you flexible, automated returns solutions that integrate seamlessly into your processes and give your customers a user-friendly return experience.

  • Returns with the Express plug-in

    • Automated returns in the shop
    • Free of charge for DHL Express customers
    • Branded returns portal

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  • DHL Returns Portal – independent of original shipment method

    • Directly integrable into your shop
    • Free of charge for DHL Express customers
    • Implementable in your online shop worldwide

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  • Returns through verified external partners

    • Integration into existing systems
    • License-/use-dependent costs
    • Flexible carrier selection possible

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  • QR code rather than shipping label

    • No printer – no problem
    • Fast and paperless shipment returns via QR code

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How we work together with our customers

In the video, Bike-Discount shows how it grew from a garage project into one of the biggest e-commerce shippers for bicycles – and how DHL Express supports this growth with fast, seamless international processes. Find out more ›

Write your own success story

We showcase further small, local companies and young start-ups that have successfully mastered the jump to international business.

Additional services for your success

  • Sustainable shipping

    With GoGreen Plus, your company not only helps protect our environment – it can also publicly show this commitment. 

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  • Customs clearance

    Benefit from the expertise of the DHL Express customs experts – so that your shipments can clear customs smoothly.

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  • Dangerous goods

    With our many years of expertise in the shipping of dangerous goods, our specialists ensure that your express shipments arrive safely at their destination. 

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  • Tracking

    Real-time shipment tracking creates clarity for you and your customers – fewer enquiries, more transparency.

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FAQs on your e-commerce needs