Choose between numerous postal outlets or DHL Paketshops and always receive your parcels and packages nearby. Address your items in four easy steps directly to the postal outlet of your choice and flexibly adapt your parcel collection to your everyday life.
The benefits for you
- Choose your own postal outlet or DHL Paketshop to receive your parcels
- Numerous locations always close by
- No additional costs
1. Registration
Not registered for DHL yet? Simply register once for free and receive your personal customer number.
2. Address information
When ordering, specify the address of your preferred postal outlet or DHL Paketshop as follows:

3. Notification
You will be informed by e-mail in the Post & DHL app as soon as you can pick up your parcel.
4. Pickup
Pick up your parcel within 7 working days.
What's more: With parcel redirection, you can have items that you have ordered for home delivery sent to a local packing station at short notice - if you notify us by 4 a.m. on the day of delivery. Registered customers can select this option via the parcel notification or in shipment tracking or via the Post & DHL app.