RECEIVE ITEMS AT A POST OFFICE OR DHL PAKETSHOP
Select a branch and receive parcels local to you

Choose where you want your item to be delivered. Receive your small packages and parcels local to you every time at one of the many Deutsche Post post offices or DHL Paketshops, for example at a kiosk or supermarket on your way to work. Make life easy for yourself with the DHL Preferred Delivery service and flexibly fit receiving parcels into your daily routine.

The benefits for you

  • You can choose a branch that your parcels will be delivered to.
  • Flexible opening times
  • Numerous locations local to you

How it works

1

Register

Haven’t registered with DHL yet? Then register free of charge just once and receive your personal customer number.

2

Order parcel

When you place your order, choose your preferred branch for receiving your parcel. Don’t forget:

- Enter your post number in the additional address information.
- Put "Postfiliale" as street name.
- Enter the branch number as house number.

3

Notification

You will receive an e-mail notification as soon as your item is available at the branch.

4

Collection

Collect your parcel within seven working days.

What’s more: you can have items that you have ordered for home delivery sent to a local branch at the last minute - if you notify us by 01:00 AM on the day of delivery. Registered customers can select this option via the parcel notification service or in shipment tracking or via the DHL app.