Fewer than 200 shipments
As a business customer with low shipping volumes, you can use all our products and services for private customers.
- Send parcels within Germany from as little as EUR 4.69*
- Combine Sparset packs flexibly online
- Shipping with Sparset packs within Germany and the EU
- Online franking and shipping via Packstations 24/7
More than 200 shipments
Benefit from our individual offers for DHL business customers from just 200 shipments per year.
- Send parcels within Germany from as little as EUR 4.07**
- Send small-format goods affordably with Warenpost from as little as EUR 2.75
- Shipping nationwide in Germany and to more than 220 countries
- Parcel pickup at the pre-agreed address included
* Private customer price: 2 kg parcel (dimensions 60 x 30 x 15 cm) with shipment tracking incl. VAT.
** Business customer price: 1 kg parcel (dimensions 120 x 60 x 60 cm) with shipment tracking, including toll charges, plus VAT and, if applicable, plus energy surcharge and peak season surcharge from a minimum of 3,000 shipments per year.
Score big with your customers - with DHL
Increase reliability and customer satisfaction
Flexible parcel delivery
94% of online shoppers would buy from the same store again if they were satisfied with delivery. With DHL, your customers can flexibly set or change the place and day of delivery.
Transparent shipment tracking
88% of customers would like a shipment tracking feature and information about the expected delivery day. We provide this information for every DHL parcel.
Nationwide network of acceptance and drop-off points
DHL offers over 35,000 acceptance and drop-off points. These include retail outlets and Paketshops as well as more than 13,000 Packstations.
Free Post & DHL app
96% of customers feel the free Post & DHL app is an important channel for tracking their items. The app allows your customers to keep an eye on their parcels and flexibly manage their delivery options.
Your savings as a DHL business customer
on average compared to the retail outlet price
Examples of prices for shipment volumes:
In Germany: 300 parcels
International: 200 parcels
Become a DHL business customer today in four easy steps:
1
Your data
Access the form online and fill it out step-by-step.
2
Your prices
View domestic and international prices for your parcel and merchandise shipping.
3
Your agreement
Conclude an agreement directly online. Assistance is also available by phone.
4
Start shipping
Receive access to the Post & DHL Business Customer Portal within the next few days and get ready to start shipping.
FAQs
What does shipping cost as a DHL business customer and where can I find the prices?
You can become a DHL business customer if you send 200 shipments or more per year. Your prices will be based on your shipment volumes. Simply enter your estimated shipment volume here and receive your individual pricing conditions directly online. For larger shipment volumes, we will contact you by phone to discuss your prices on an individual basis. No additional costs are incurred when you become a DHL business customer. There is no basic fee - and you only pay for what you actually send.
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What are the benefits to signing up as a DHL business customer?
DHL business customers benefit from more favorable business customer conditions and savings compared to shipping as a private customer. In addition, pickup of your parcels at an agreed pickup location is included in the price and thanks to online track & trace, you and your customers can keep track of the current status of your shipments at all times. We also offer the merchandise mail products Warenpost and Warenpost International exclusively to our business customers. These are ideal for sending smaller goods affordably within Germany or worldwide. You will also receive free access to the Post & DHL Business Customer Portal, where you can manage all of your shipments online.
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What payment methods are available to DHL business customers?
As a DHL business customer, you only pay for the shipments you actually send. The invoiced amounts are conveniently charged by SEPA direct debit, provided you have given us your consent.
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I would like to talk to someone. Why do I have to fill out the form to be connected?
We request that you submit an estimate of your annual shipment volumes in order to provide you with the best possible advice. Depending on your shipment volumes, you can conclude your business customer shipping agreement conveniently online. For larger shipment volumes, you will receive an individual price calculation by phone. Customers concluding an online agreement will also receive the contact details for our sales department directly after concluding their agreement.
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How frequently are my parcels picked up and how much does it cost?
Pickup of your parcels at the agreed pickup location is included in the price for DHL business customers. If you conclude an online agreement, we will set up pickup at request for you by default. With pickup at request, you can have up to 10 parcels (excluding bulky items) picked up at a designated pickup location. Your DHL sales contact will take care of setting up the agreed pickup locations. If you want to have your parcels picked up regularly on designated days, why not ask us about the regular pickup service, which is also included in our service.
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How do I create dispatch notes (labels) and track my shipments?
DHL business customers can manage shipping via the free Post & DHL Business Customer Portal. The Post & DHL Business Customer Portal provides various means of generating labels under the "Ship" function, with options including manual shipment creation and CSV or eBay data import. The portal also offers a range of functions such as track & trace, digital invoices, and various reporting options - all free of charge and available 24/7.
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