Delivery of imports from anywhere in the world by close of business

• From the business centers of the EU on the next working day
  
• Available throughout Germany
  
• Including customs clearance
  
• Transport costs are to be paid by the recipient or third parties
  
• Can be booked online or through customer service
• Up to 70 kg and 120 x 80 x 80 cm per shipment
  
• Up to 1,000 kg and 300 x 200 x 160 cm per pallet
  
• Up to 3,000 kg per shipment

Door-to-door delivery of imports from Europe - even for higher-weight shipments on pallets

• Import from 28 European countries and territories
  
• Price advantage over air transport
  
• Punctuality through fixed transit times
  
• High level of transparency thanks to continual online shipment tracking
  
• Up to 70 kg and 120 x 80 x 80 cm per shipment piece
  
• Up to 1,000 kg and 300 x 200 x 180 cm per pallet
• Up to 3,000 kg per shipment
• Can be booked online or through customer service

With our GoGreen service, the CO₂ emissions caused by transportation are calculated in accordance with the specifications of ISO 14064 and as part of our climate protection programme offset through external projects and internal measures in accordance with ISO 14064.

The entire process is audited and certified by an external certification company.

Your benefits at a glance:

• Compensation of greenhouse gas emissions by investing in climate protection projects
  
• Annual receipt of a certificate on the greenhouse gas emissions of your previous year's shipments and the related investments in climate protection
  
• GoGreen stickers for labeling your shipments
  
• Calculation of greenhouse gas emissions at shipping level

All information about GoGreen at a glance on our corporate website.

SATURDAY PICK-UP

DHL Express can also pick up your urgent shipments on Saturdays in most areas. Book this extra service and the courier will pick up the shipment within an agreed time window of 90 minutes.

DUTY TAX IMPORTER

DHL clears the shipment at destination and arranges for any applicable import duties, taxes and regulatory charges to be invoiced to a specified DHL account at destination. The duty tax payer will be invoiced an extra charge based on a flat rate or a percentage of the fiscal charges that were advanced.

NEUTRAL DELIVERY

Delivery of a dutiable consignment of goods without a commercial/proforma invoice to the consignee.

DIRECT SIGNATURE

If you are sending sensitive documents or high value contents you can request DHL to obtain a direct signature from the consignee or a representative at the delivery address. DHL will ensure your shipment is not re-directed, or delivered at an alternative address.

SIGNATURE RELEASE

When the Shipper has authorized that a delivery may be made without a proof of delivery, we leave the shipment in a safe place that you confirm to us, at the delivery address given by the Shipper. No charge applies.

DIPLOMATIC MATERIAL

Diplomatic correspondence and diplomatic communications enjoy particularly privileged status. DHL Express therefore offers a convenient domicile-to-domicile service for diplomatic bags with specially trained staff. Diplomatic Material Shipments are processed with priority and accompanied across borders by trained professionals. We have over 15 years of experience in this type of business.

BIO PHYTO AND VETERINARY CONTROLS

Arrangement of bio-, phyto- and veterinary controls and creating customs relevant paperwork to meet legal requirements.
 

BONDED STORAGE

If you select this service, we store your imported shipments in our customs storage. Storage fees will accure after the third day. The costs are charged to the payer of customs duties and taxes.

POST-CLEARANCE MODIFICATION

Post-clearance modification of e.g. value, positions or origin country.

BONDED TRANSIT DOCUMENTS

The transit procedure for dutiable international consignments from a customs warehouse prepared by a consignor, which are forwarded via DHL Express under a customs bond.
 

HAND OVER TO BROKER

If you choose this service, DHL Express will hand over the customs paperwork (physically or electronically) to a third party,  who handles import customs clearance.

MULTI-LINE ENTRY CLEARANCE

For each additional item in the customs application for a consignment with more than 3 tariff codes (from the 5th item) or countries of origin for the same product. The costs are charged to the payer of customs duties and taxes.
 

PHYSICAL INTERVENTION

Customs inspection on customer request and physical intervention.
 

RETURNED GOODS

Duty-free customs clearance of returned goods.
 

PERSONAL EFFECTS

The handling by DHL of a shipment / piece containing the customer's personal belongings or goods for consulates/embassies.
 

EXPORT DECLARATION

Preparation / procurement of the necessary export documents in the country of departure.