SATURDAY PICK-UP
DHL Express can also pick up your urgent shipments on Saturdays in most areas. Book this extra service and the courier will pick up the shipment within an agreed time window of 90 minutes.
DUTY TAX IMPORTER
DHL clears the shipment at destination and arranges for any applicable import duties, taxes and regulatory charges to be invoiced to a specified DHL account at destination. The duty tax payer will be invoiced an extra charge based on a flat rate or a percentage of the fiscal charges that were advanced.
NEUTRAL DELIVERY
Delivery of a dutiable consignment of goods without a commercial/proforma invoice to the consignee.
DIRECT SIGNATURE
If you are sending sensitive documents or high value contents you can request DHL to obtain a direct signature from the consignee or a representative at the delivery address. DHL will ensure your shipment is not re-directed, or delivered at an alternative address.
SIGNATURE RELEASE
When the Shipper has authorized that a delivery may be made without a proof of delivery, we leave the shipment in a safe place that you confirm to us, at the delivery address given by the Shipper. No charge applies.
DIPLOMATIC MATERIAL
Diplomatic correspondence and diplomatic communications enjoy particularly privileged status. DHL Express therefore offers a convenient domicile-to-domicile service for diplomatic bags with specially trained staff. Diplomatic Material Shipments are processed with priority and accompanied across borders by trained professionals. We have over 15 years of experience in this type of business.
BIO PHYTO AND VETERINARY CONTROLS
Arrangement of bio-, phyto- and veterinary controls and creating customs relevant paperwork to meet legal requirements.
BONDED STORAGE
If you select this service, we store your imported shipments in our customs storage. Storage fees will accure after the third day. The costs are charged to the payer of customs duties and taxes.
POST-CLEARANCE MODIFICATION
Post-clearance modification of e.g. value, positions or origin country.
BONDED TRANSIT DOCUMENTS
The transit procedure for dutiable international consignments from a customs warehouse prepared by a consignor, which are forwarded via DHL Express under a customs bond.
HAND OVER TO BROKER
If you choose this service, DHL Express will hand over the customs paperwork (physically or electronically) to a third party, who handles import customs clearance.
MULTI-LINE ENTRY CLEARANCE
For each additional item in the customs application for a consignment with more than 3 tariff codes (from the 5th item) or countries of origin for the same product. The costs are charged to the payer of customs duties and taxes.
PHYSICAL INTERVENTION
Customs inspection on customer request and physical intervention.
RETURNED GOODS
Duty-free customs clearance of returned goods.
PERSONAL EFFECTS
The handling by DHL of a shipment / piece containing the customer's personal belongings or goods for consulates/embassies.
EXPORT DECLARATION
Preparation / procurement of the necessary export documents in the country of departure.