SATURDAY DELIVERY
With this service your urgent shipments reach their destination in many parts of Europe even on Saturdays. This service is not available for Day Definite International.
DUTY TAX IMPORTER
DHL clears the shipment at destination and arranges for any applicable import duties, taxes and regulatory charges to be invoiced to a specified DHL account at destination. The duty tax payer will be invoiced an extra charge based on a flat rate or a percentage of the fiscal charges that were advanced.
NEUTRAL DELIVERY
Delivery of a dutiable consignment of goods without a commercial/proforma invoice to the consignee.
RESIDENTIAL ADDRESS
Customers shipping to a home or private residence can activate specific delivery options by designating the delivery address as residential. For such shipments, DHL Express will proactively notify the receiver via email or SMS about the shipment's progress. Receivers can then select the most suitable delivery option via On Demand Delivery.
DIRECT SIGNATURE
If you are sending sensitive documents or high value contents you can request DHL to obtain a direct signature from the consignee or a representative at the delivery address. DHL will ensure your shipment is not re-directed, or delivered at an alternative address.
SIGNATURE RELEASE
Delivery takes place on the instructions of the sender or also the recipient - possible via our On Demand Delivery Service - without a signature to a previously determined drop-off location (e.g. in the case of letterbox drop-off).
GOGREEN
With our GoGreen service, the CO2 emissions caused by transportation are calculated in accordance with the specifications of ISO 14064 and as part of our climate protection programme offset through external projects and internal measures in accordance with ISO 14064.
The entire process is audited and certified by an external certification company.
Your benefits at a glance:
- Compensation of greenhouse gas emissions by investing in climate protection projects
- Annual receipt of a certificate on the greenhouse gas emissions of your previous year's shipments and the related investments in climate protection
- GoGreen stickers for labeling your shipments
- Calculation of greenhouse gas emissions at shipment level
All information about GoGreen at a glance on our corporate website.
GOGREEN PLUS - SHIPPING WITH REDUCED CO2 EMISSIONS
With this service, CO2 emissions from air transport are reduced through the use of Sustainable Aviation Fuel (SAF).
With sustainable aviation fuel, up to 80% of CO2 emissions can be saved over the entire transport compared to normal fuel. GoGreen Plus - CO2 Emissions Reduced Shipping helps you reduce your Scope 3 emissions in line with the Science Based Targets initiative. The service is audited annually by SGS (Société Générale de Surveillance) to ensure compliance with regulations and standards.
CHANGE OF BILLING
This applies when a customer requests a change of defined billing information on an already issued invoice, which will result in a reissuing of the invoice and, in case of an account change, crediting of the old account and debiting of the new.
BONDED TRANSIT DOCUMENTS
The transit procedure for dutiable international consignments from a customs warehouse prepared by a consignor, which are forwarded via DHL Express under a customs bond.