EXPORT

To more than 220 countries and territories worldwide - within the EU on the next working day (Mon.-Fri.)

INCLUDED SERVICES

  • Shipment pickup within 90 minutes
  • Customs export clearance
  • Up to two delivery attempts
  • Money-back guarantee
  • Storage up to 7 days in the destination country
  • Delivery to residential addresses

PRODUCTS

DHL EXPRESS 9:00/10:30

Door-to-door delivery before 9:00 a.m. and 10:30 a.m.

  • Before 9:00 a.m. or before 10:30 a.m. on the next business day within Europe
  • Before 10:30 a.m. on the next business day to the main business centres of the USA
  • In two working days to the main business centres of Africa and Asia
  • Up to 250 kg per shipment
  • Up to 25 kg and 100 x 80 x 80 cm per shipment piece

DHL EXPRESS 12:00

Door-to-door delivery before 12:00 noon

  • On the next business day within Europe and the USA
  • In two working days to the main business centres of Africa and Asia
  • Up to 70 kg and 120 x 80 x 80 cm per shipment piece
  • Up to 300 kg per shipment

Door-to-door delivery before close of business

  • On the next business day within Europe and the USA
  • Within  two working days to Africa and Asia
  • Up to 70 kg and 120 x 80 x 80 cm per shipment
  • Up to 1,000 kg and 300 x 200 x 160 cm per pallet
  • Up to 3,000 kg per shipment

Door-to-door delivery of non-dutiable shipments up to 300 g
 

  • Available world-wide / Delivery to locations worldwide
  • Convenient packaging envelope included
     
  • GoGreen Plus included - shipping with reduced CO2e emissions
  • For your fast mail delivery and document dispatch

Door-to-door delivery within Europe via the DHL Express Road Network on a specific day

  • Price advantage over air transport
  • In more than 40 countries and territories
  • Up to 70 kg and 120 x 80 x 80 cm per shipment piece
  • Up to 1,000 kg and 300 x 200 x 180 cm per pallet
  • Up to 1,000 kg per shipment
  • Fixed transit times

OPTIONAL SERVICES

Our top 5 export services

For shipments with particularly valuable contents, you can choose additional transport insurance against loss or damage. The insurance premium refers to the value of the shipment.

Details, prices and FAQs can be found here:

Shipment Insurance

With this service, CO2e** emissions from air transport are reduced through the use of Sustainable Aviation Fuel (SAF).

Sustainable Aviation Fuel (SAF) can reduce GHG emissions by around 80% over the entire life cycle compared to conventional jet fuel, depending on the starting material used and the manufacturing process. GoGreen Plus* helps you reduce your Scope 3 emissions in line with the Science Based Targets initiative and is based on recognized methods for accounting for GHG emissions.

With this service your urgent shipments reach their destination in many parts of Europe even on Saturdays. This service is not available for Day Definite International.

Details, prices and FAQs can be found here:

Saturday Delivery

Financial security for loss of document shipments. In the event of loss, the customer receives a EUR 500 refund regardless of the shipment value.

Details, prices and FAQs can be found here:

Extended liability

If you are sending sensitive documents or high value contents you can request DHL to obtain a direct signature from the consignee or a representative at the delivery address. DHL will ensure your shipment is not re-directed, or delivered at an alternative address.

Other export services

SATURDAY PICKUP

DHL Express will pick up your domestic shipments weighing up to 30 kg (international up to 25 kg) in many areas approved for Saturday collection.

Details, prices and FAQs can be found here:

Saturday Pickup

DUTY TAX PAID

At customer's request, DHL clears the shipment through customs in the destination country and arranges the payment of any import duties, taxes and fees to a DHL account in the country of departure or a third country instead of charging them to the consignee in the destination country.

This service is of particular interest to online retailers, as their buyers know the final price at the time of purchase.

Please note that this service is not available in all destination countries.

 

DUTY TAX IMPORTER

DHL clears the shipment at destination and arranges for any applicable import duties, taxes and regulatory charges to be invoiced to a specified DHL account at destination. The duty tax payer will be invoiced an extra charge based on a flat rate or a percentage of the fiscal charges that were advanced.

Duty Billing Services

DUTY TAX IMPORTER

DHL clears the shipment at destination and arranges for any applicable import duties, taxes and regulatory charges to be invoiced to a specified DHL account at destination. The duty tax payer will be invoiced an extra charge based on a flat rate or a percentage of the fiscal charges that were advanced.

Duty Billing Services

NEUTRAL DELIVERY

This service allows for the delivery of any shipment, without its value being shared or exposed to the receiver. DHL Express will ensure any paperwork exposing the value of the goods is removed from the shipment prior to delivery.

 

RESIDENTIAL ADDRESS

Customers shipping to a home or private residence can activate specific delivery options by designating the delivery address as residential. For such shipments, DHL Express will proactively notify the receiver via email or SMS about the shipment's progress. Receivers can then select the most suitable delivery option via On Demand Delivery.

 

SIGNATURE RELEASE

Delivery takes place on the instructions of the sender or also the recipient - possible via our On Demand Delivery Service - without a signature to a previously determined drop-off location (e.g. in the case of letterbox drop-off).

 

ADULT SIGNATURE

At customer's request, DHL Express will obtain a delivery signature from an adult at the stipulated delivery address. DHL Express may request the recipient to show a personal document bearing photograph and date of birth.

 

CHANGE OF BILLING

This applies when a customer requests a change of defined billing information on an already issued invoice, which will result in a reissuing of the invoice and, in case of an account change, crediting of the old account and debiting of the new.

 

BONDED TRANSIT DOCUMENTS

The transit procedure for dutiable international consignments from a customs warehouse prepared by a consignor, which are forwarded via DHL Express under a customs bond.

 

VERIFIED DELIVERY

On shipper request, DHL Express will verify the delivery of a shipment to the authorized receiver, through a unique authentication, in form of a QR code. 

SURCHARGES

In order to keep our high service level constant, surcharges for certain services accrue.

Learn more

*GoGreen Plus is a value-added service to a Deutsche Post and DHL shipment contributing to decarbonization measures within Deutsche Post and DHL's logistics network. By using alternative fuels and technologies, Deutsche Post and DHL reduces the usage of fossil fuels in the mode of transport and in buildings used for GoGreen Plus shipments. This does not necessarily mean that the specific shipment is physically transported with vehicles or handled via facilities using these fuels or technologies. Further information, e.g. on concrete decarbonization measures, is available at www.GoGreenPlus.de.

*CO₂e stands for CO₂ equivalents. It is a unit of measurement used to compare the impacts of various greenhouse gases (such as carbon dioxide, methane, nitrous oxide, and fluorinated gases.