EXPORT

TO MORE THAN 220 COUNTRIES AND TERRITORIES

EXPORT

To more than 220 countries and territories worldwide - within the EU on the next working day (Mon.-Fri.)

INCLUDED SERVICES

  • Shipment pickup within 90 minutes
  • Customs export clearance
  • Up to two delivery attempts
  • Money-back guarantee*
  • Storage up to 7 days in the destination country
  • Delivery to residential addresses

PRODUCTS

DHL EXPRESS 9:00/10:30

Door-to-door delivery before 9:00 a.m. and 10:30 a.m.

  • Before 9:00 a.m. on the next business day within Europe
  • Before 10:30 a.m. on the next business day to the main business centres of the USA
  • In two working days to the main business centres of Africa and Asia
  • Up to 300 kg per shipment
  • Up to 30 kg and 120 x 80 x 80 cm per shipment

DHL EXPRESS 12:00

Door-to-door delivery before 12:00 noon

  • On the next business day within Europe and the USA
  • In two working days to the main business centres of Africa and Asia
  • Up to 70 kg and 120 x 80 x 80 cm per shipment piece
  • Up to 300 kg per shipment

Door-to-door delivery before close of business

  • On the next business day within Europe and the USA
  • Within  two working days to Africa and Asia
  • Up to 1,000 kg per shipment
  • Up to 70 kg and 120 x 80 x 80 cm per shipment
  • Pallets - Up to 1,000 kg and 120 x 100 x 160 cm per shipment

Door-to-door delivery of non-dutiable shipments up to 300 g

  • Available world-wide / Delivery to locations worldwide
  • Ideal for documents and samples
  • Convenient packaging envelope included
  • CO2 neutral shipping with GoGreen included
  • For your fast mail delivery and document dispatch

Door-to-door delivery within Europe via the DHL Express Road Network on a specific day

  • Price advantage over air transport
  • In 31 countries and territories
  • Up to 1,000 kg per shipment
  • Up to 70 kg and 120 x 80 x 80 cm per shipment piece
  • Pallets - Up to 1.000 kg and 120 x 100 x 160 cm per shipment piece
  • Fixed transit times

OPTIONAL SERVICES

Our top 5 export services

DHL Express can also pick up your urgent shipments on Saturdays in most areas. Just book this extra service and the courier will pick up the shipment within an agreed time window of 90 minutes.

On request, you as the sender will pay all import taxes and duties. Your customer simply has to accept the shipment.This service is not available in all destination countries.

For shipments with particularly valuable contents, you can choose additional transport insurance against loss or damage. The insurance premium refers to the value of the shipment.

AES provides the opportunity to arrange the declaration of international Time Definite export shipments in ATLAS through DHL Express professionals.
For more information please contact our AES Service Desk via telephone +49 (0) 203-348 599 45 (Monday through Thursday from 8:30 a.m. until 5 p.m. and Friday from 8:30 a.m. until 4 p.m., except for holidays).

Financial security for loss of document shipments. In the event of loss, the customer receives a EUR 400 refund regardless of the shipment value.

Other export services

DELIVERY NOTIFICATION

You can receive the delivery confirmation for international Express shipments by fax or by E-mail. When placing an order, add your fax number or E-mail address on the international waybill.
 

SATURDAY DELIVERY

With this service your urgent shipments reach their destination in many parts of Europe even on Saturdays. This service is not available for Day Definite International.
 

NEUTRAL DELIVERY

Neutral Delivery allows the sender to send a dutiable shipment to the receiver, with the duties and taxes invoiced to a third party or importer of record. To maintain confidentiality for the sender, documents accompanying the goods shall be removed before delivery to the recipient.
 

DIPLOMATIC MATERIAL

Diplomatic correspondence and diplomatic communications are handled with a particularly privileged status. DHL Express therefore offers a convenient door to door service for diplomatic bags with specially trained staff. Diplomatic Material Shipments are processed with priority and accompanied across borders by trained professionals. We have over 15 years of experience in this type of business.
 

GOGREEN

With our GOGREEN service, the CO2 emissions caused by transportation are calculated in accordance with the specifications of ISO 14064 and as part of our climate protection programme offset through external projects and internal measures in accordance with ISO 14064.

The entire process is audited and certified by an external certification company.

Your benefits at a glance:

  • Compensation of greenhouse gas emissions by investing in climate protection projects
  • Annual receipt of a certificate on the greenhouse gas emissions of your previous year's shipments and the related investments in climate protection
  • GoGreen stickers for labeling your shipments
  • Calculation of greenhouse gas emissions at shipment level

All information about GoGreen at a glance on our corporate website.
 

BONDED TRANSIT DOCUMENTS

The transit procedure for dutiable international consignments from a customs warehouse prepared by a consignor, which are forwarded via DHL Express under a customs bond.

SURCHARGES

In order to keep our high service level constant, surcharges for certain services accrue.

* For special conditions see the General Terms & Conditions