MISSED YOUR DELIVERY?
MISSED YOUR DELIVERY?
To book a second delivery attempt, log in to our online portal with your shipment number or reference number and manage the delivery of your shipment by yourself.
Your options for second delivery
With our convenient online service for second delivery, you can choose between several options when and where your express shipment should be delivered.
Second Delivery
Select a new delivery day and time slot within 7 days of the first delivery attempt.
Leave with Neighbor
Determine a neighbor who is allowed to receive your shipment. Remember to give us his address information.
Collect from Service Point
Select a DHL Express Service Point in your area and pick up your shipment.
Vacation Hold
Are you on vacation? Then request the delivery of your shipment up to 30 days after the original delivery date.