SIZES & WEIGHTS

How much is my package allowed to weigh and what's special about sending pallets? How do I calculate the volumetric weight?

All information about sizes and weights can be found here.

INTERNATIONAL
EXPORT & IMPORT

Products	Max. standard measurements (LxWxH)	Max. weight, number of packages
DHL Express 9:00/10:30	120 x 80 x 80 cm	30 kg per piece; 300 kg total per shipment; max. 10 pieces per shipment
DHL Express 12:00	120 x 80 x 80 cm	70 kg per piece; 300 kg total per shipment; max 10 pieces per shipment
DHL Express Worldwide	120 x 80 x 80 cm (single piece)*	70kg per piece; 3,000 kg total per shipment*
DHL Express Worldwide	300 x 200 x 160 cm (pallet)*	1,000 kg per pallet; 3,000 kg total per shipment*; max. 10 pallets per shipment
DHL Express Envelope	35 x 27,5 x 1 cm	Duty free documents up to 300 g; max. 1 Envelope per shipment
DHL Economy Select	120 x 80 x 80 cm (single piece)*	70 kg per piece; 3,000 kg total per shipment*
DHL Economy Select	300 x 200 x 180 cm (pallet)*	1,000 kg per pallet; 3,000 kg total per shipment*; max. 10 pallets per shipment

* Whenever a piece exceeds the maximum standard sizes or a shipment exceeds 1.000 kg, a request to your DHL Express Contact ist required.

DOMESTIC

Products	Max. standard measurements (LxWxH)	Max. weight, number of packages
DHL Domestic Express 9:00/10:00	120 x 80 x 80 cm	30 kg per piece; 300 kg total per shipment; max. 10 pieces per shipment
DHL Domestic Express 12:00	120 x 80 x 80 cm	70 kg per piece; 300 kg total per shipment; max 10 pieces per shipment
DHL Domestic Express	120 x 80 x 80 cm (single piece)	70kg per piece; 1,000 kg total per shipment
DHL Domestic Express	120 x 100 x 160 cm (pallet)	1,000 kg per pallet, 1,000 kg total per shipment; max. 10 pallets per shipment
DHL ValuePack Service (additional agreement required)	45 x 41 cm (Safety bag)	max. 12 kg and max. 1 ValuePack per shipment

* Whenever a piece exceeds the maximum standard sizes or a shipment exceeds 1.000 kg, a request to your DHL Express Contact ist required.

PALLET - YES OR NO?

All Express shipments have to be packed or palletized for transport safely. Packaging has to enclose all goods completely. This applies to pallets aswell. Find more informations in our packing tips.

DHL Express generally doesn't accept shipments with more than a total weight of 3.000 kg or any measurement exceeding 300 cm.
Shipments weighing more than 30 kg have to be packed onto a forklift-accessible carrier and loaded with loading aid.
Shipments exceeding 70 kg have to be palletized (Euro or disposable pallet) and loaded with loading aid. Please take into consideration that some countries may have different import regulations.
Pallets are part of the shipment and will add into weight determination.
We reserve the right to repalletize shipments that were not handed over properly and invoice them accordingly. This also applies to all import shipments that are invoiced in Germany.

VOLUMETRIC WEIGHT

The price of your shipment does not necessarily depend on its actual weight, but on the amount of space its pieces require (volumetric weight). It may happen that a shipment with light, but large pieces is more expensive than one with heavy but small pieces.

The calculation of your freight cost depends on the higher weight: Is the volumetric weight higher than the real weight, the volumetric weight is used. Is the real weight higher than the volumetric weight, the real weight is used for calculation.