Domestic

Nationwide Delivery on the next working day - flexible and reliable.

INCLUDED SERVICES

Shipment pickup
Up to two delivery attempts
Storage up to seven days
Money-back guarantee

PRODUCTS

DHL EXPRESS DOMESTIC 9:00, 10:00, 12:00

Nationwide Delivery by 9:00 am, 10:00 am or 12:00 noon on the next working day

Up to 30 kg per piece for shipments, before 09:00 a.m. and 10:00 a.m.; up to 10 packages per shipment
Up to 70 kg per piece for shipments before 12 noon; up to 10 packages per shipment
Up to 300 kg per shipment
Max. Dimensions: 120x80x80 cm per package
Your shipment can be delivered to a packstation (up to 31,5 kg, excluded ValuePack Service and dangerous goods)

DHL EXPRESS DOMESTIC

Door-to-door delivery throughout Germany on the next working day

Up to 70 kg per package; up to 1,000 kg per shipment, max. 99 packages per shipment
Max. 120 x 80 x 80 cm per package
Pallet shipments up to 1,000 kg; max. dimensions: 120 x 100 x 160 cm
Your shipment can be delivered to a packstation (up to 31,5 kg, excluded ValuePack Service and dangerous goods)

OPTIONAL SERVICES

Our top 5 domestic services

TRANSPORT INSURANCE

For shipments with particularly valuable contents, you can choose additional transport insurance against loss or damage.

SATURDAY DELIVERY

With DHL Express your urgent shipments within Germany also reach their consignees on Saturdays.

GOGREEN

With our GoGreen service, the CO₂ emissions caused by transportation are calculated in accordance with the specifications of ISO 14064 and as part of our climate protection programme offset through external projects and internal measures in accordance with ISO 14064.

The entire process is audited and certified by an external certification company.

Your benefits at a glance:

Compensation of greenhouse gas emissions by investing in climate protection projects
Annual receipt of a certificate on the greenhouse gas emissions of your previous year's shipments and the related investments in climate protection
GoGreen stickers for labeling your shipments
Calculation of greenhouse gas emissions at shipping level

All information about GoGreen at a glance on our corporate website.

DIRECT SIGNATURE

If you are sending sensitive documents or high value contents you can request DHL to obtain a direct signature from the consignee or a representative at the delivery address. DHL will ensure your shipment is not re-directed, or delivered at an alternative address.

EXTENDED LIABILITY

Financial security for loss of document shipments. In the event of loss, the customer receives a EUR 400 refund regardless of the shipment value.

Other domestic services

SATURDAY PICK-UP

DHL Express will pick up your shipments weighing up to 30 kg in many areas approved for Saturday pick-up.

RESIDENTIAL ADDRESS

Customers shipping to a home or private residence can activate specific delivery options by designating the delivery address as residential. For such shipments, DHL Express will proactively notify the receiver via email or SMS about the shipment's progress. Receivers can then select the most suitable delivery option via On Demand Delivery.

VALUEPACK

Germany-wide door-to-door delivery of jewelry, watches and gemstones up to 25,000 EUR the next working day
Handover only against authentication
Choice of time options before 9, 10 or 12 a.m. available
Free security envelope (own packaging not possible)

SIGNATURE RELEASE

Delivery takes place on the instructions of the sender or also the recipient - possible via our On Demand Delivery Service - without a signature to a previously determined drop-off location (e.g. in the case of letterbox drop-off).

CHANGE OF BILLING

This applies when a customer requests a change of defined billing information on an already issued invoice, which will result in a reissuing of the invoice and, in case of an account change, crediting of the old account and debiting of the new.