Nationwide Delivery on the next working day - flexible and reliable.


  • Shipment pickup
  • Up to two delivery attempts
  • Storage up to seven days
  • Money-back guarantee


Nationwide Delivery by 9:00 am, 10:00 am or 12:00 noon on the next working day

  • Up to 30 kg per piece for shipments, before 09:00 a.m. and 10:00 a.m.; up to 10 packages per shipment
  • Up to 70 kg per piece for shipments before 12 noon; up to 10 packages per shipment
  • Up to 300 kg per shipment
  • Max. Dimensions: 120x80x80 cm per package
  • Your shipment can be delivered to a packstation (up to 31,5 kg, excluded ValuePack Service and dangerous goods)

Door-to-door delivery throughout Germany on the next working day

  • Up to 70 kg per package; up to 1,000 kg per shipment, max. 99 packages per shipment
  • Max. 120 x 80 x 80 cm per package
  • Pallet shipments up to 1,000 kg; max. dimensions: 120 x 100 x 160 cm
  • Your shipment can be delivered to a packstation (up to 31,5 kg, excluded ValuePack Service and dangerous goods)


Our top 5 domestic services

For shipments with particularly valuable contents, you can choose additional transport insurance against loss or damage.

With DHL Express your urgent shipments within Germany also reach their consignees on Saturdays.

With our GoGreen service, the CO2 emissions caused by transportation are calculated in accordance with the specifications of ISO 14064 and as part of our climate protection programme offset through external projects and internal measures in accordance with ISO 14064.

The entire process is audited and certified by an external certification company.

Your benefits at a glance:

  • Compensation of greenhouse gas emissions by investing in climate protection projects
  • Annual receipt of a certificate on the greenhouse gas emissions of your previous year's shipments and the related investments in climate protection
  • GoGreen stickers for labeling your shipments
  • Calculation of greenhouse gas emissions at shipping level

All information about GoGreen at a glance on our corporate website.

If you are sending sensitive documents or high value contents you can request DHL to obtain a direct signature from the consignee or a representative at the delivery address. DHL will ensure your shipment is not re-directed, or delivered at an alternative address.

Financial security for loss of document shipments. In the event of loss, the customer receives a EUR 400 refund regardless of the shipment value.

Other domestic services

DHL Express will pick up your shipments weighing up to 30 kg in many areas approved for Saturday pick-up.

Customers shipping to a home or private residence can activate specific delivery options by designating the delivery address as residential. For such shipments, DHL Express will proactively notify the receiver via email or SMS about the shipment's progress. Receivers can then select the most suitable delivery option via On Demand Delivery.

  • Germany-wide door-to-door delivery of jewelry, watches and gemstones up to 25,000 EUR the next working day
  • Handover only against authentication
  • Choice of time options before 9, 10 or 12 a.m. available
  • Free security envelope (own packaging not possible)

Delivery takes place on the instructions of the sender or also the recipient - possible via our On Demand Delivery Service - without a signature to a previously determined drop-off location (e.g. in the case of letterbox drop-off).

This applies when a customer requests a change of defined billing information on an already issued invoice, which will result in a reissuing of the invoice and, in case of an account change, crediting of the old account and debiting of the new.


In order to keep our high service level constant, surcharges for certain services accrue.