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SURCHARGES

TO ENSURE SMOOTH PROCESSES

  1. Business Customer
  2. Express
  3. Products & Services
  4. Surcharges

SURCHARGES

In order to constantly maintain our high service levels, surcharges apply for certain services.

EXPORT

  • Dangerous goods declared according to current IATA-DGR for passenger aircraft and exemptions according to ADR 1.1.3.4 (LQ & EQ)
  • Dangerous goods for road transport according to ADR 1.1.3.4 and 1.1.3.9
  • Dry Ice (UN1845)
  • Lithium Batteries according to section II IATA-DGR packing instructions 966-967 and 969-970
  • Excepted Quantities (UN numbers matched with E1 to E5 codes according to IATA-DGR)

Note: Biological substances category B (UN3373) and genetically modified organisms (UN3245) can only be shipped with DHL Medical Express. Details are available on the product page DHL Medical Express.

DHL Express strives to provide an extensive delivery network. We will continue to make transport to worldwide remote areas possible.

Whether a Remote Area Surcharge will be charged for your delivery or pickup address, can be checked via the following link. This surcharge applies to our Time Definite products (worldwide and in the EU) as well as to DHL EXPRESS ENVELOPE and DHL ECONOMY SELECT.

For additional information, please contact our Customer Service.

For shipments to countries or territories affected by continuous war, riots or danger through terrorism.

This currently applies to the following countries: Afghanistan, Iraq, Yemen, Libya, Mali, Niger, Sudan and Syria.

For dutiable shipments to countries or companies that are subject to trade restrictions by national laws.
This currently applies to Afghanistan, Belarus, Libanon, Myanmar and Zimbabwe.

For dutiable shipments to a country that is subject to trade restrictions by the UN security council.
This currently applies to the countries Eritrea, Iran, Iraq, Yemen, Democratic Republic Of Congo, Libya, North Korea, Somalia, Syria and the Central African Republic.

For every package that exceeds an actual weight of 70kg and/or the length of 120cm on any of its sides, an Oversize Surcharge will be charged.

For each pallet of a shipment that cannot be stacked due to its shape, contents, packaging or shipper's instructions.

Surcharge for paper invoices.

Surcharge for shipments that could only be delivered after correcting the delivery address.

Surcharge for data entry of manual waybills by DHL Express.

IMPORT

Transport of dangerous goods via air and road transport according to restrictions and availability in the consignor's country.

DHL Express strives to provide an extensive delivery network. We will continue to make transport to worldwide remote areas possible.

Whether a Remote Area Surcharge will be charged for your delivery or pickup address, can be checked with our following link. This surcharge applies to our Time Definite products (worldwide and in the EU) as well as DHL EXPRESS ENVELOPE and DHL ECONOMY SELECT.

For additional information, please contact our Customer Service.

For dutiable shipments to a country that is subject to trade restrictions by the UN security council.

This currently applies to the countries Afghanistan, Burundi, Iraq, Yemen, Libya, Mali, Niger, South Sudan, Sudan and Syria.

For each package that exceeds an actual weight of 70kg and/or the length of 120cm at one of its sides, an Oversize Surcharge will be charged.

For every pallet of a shipment that cannot be stacked due to its shape, contents, packaging or shipper's instructions.

Surcharge for paper invoices.

Surcharge for shipments that could only be delivered after correcting the delivery address.

Surcharge for data entry of manual waybills by DHL Express.

DOMESTIC

For each package that exceeds an actual weight of 70kg and/or the length of 120cm at one of its sides, an Oversize Surcharge is invoiced.

For every pallet of a shipment that cannot be stacked due to its shape, contents, packaging or shipper's instructions.

Surcharge for paper invoices.

Surcharge for shipments that could only be delivered after correcting the delivery address.

Surcharge for data entry of manual waybills by DHL Express.

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