SURCHARGES

In order to constantly maintain our high service levels, surcharges apply for certain services.

EXPORT

  • Dangerous goods declared according to current IATA-DGR for passenger aircraft and exemptions according to ADR 1.1.3.4 (LQ & EQ)
  • Dangerous goods for road transport according to ADR 1.1.3.4 and 1.1.3.9
  • Dry Ice (UN1845)
  • Lithium Batteries according to section II IATA-DGR packing instructions 966-967 and 969-970
  • Excepted Quantities (UN numbers matched with E1 to E5 codes according to IATA-DGR)

Note: Biological substances category B (UN3373) and genetically modified organisms (UN3245) can only be shipped with DHL Medical Express. Details are available on the product page DHL Medical Express.

Fuel Surcharge Air

For worldwide air transport.

Fuel Surcharge Road

For domestic and Europe-wide road transport.

A temporary surcharge, which allows us to cover operating cost increases due to an emergency situation out of DHL's control. Change in market dynamics and air capacity availability is reflected through regular price adjustments.

DHL Express strives to provide an extensive delivery and pickup network. We will continue to make transport to worldwide remote areas possible.

Whether a Remote Area Surcharge will be charged for your delivery or pickup address, can be checked via the following link. This surcharge applies to our Time Definite products (worldwide and in the EU) as well as to DHL EXPRESS ENVELOPE, DHL ECONOMY SELECT and DHL EXPRESS DOMESTIC.


For additional information, please contact our Customer Service.

For shipments to countries or territories affected by continuous war, riots or danger through terrorism.

This currently applies to the following countries: Afghanistan, Burkina Faso, Iraq, Israel, Lebanon, Libya, Mali, Niger, Somalia, Sudan, Syria, Ukraine, Venezuela and Yemen.

When shipping to or importing from a destination country that is subject to certain trade restrictions imposed by the UN Security Council or national laws such as the European Union's EEAS or the US Office of Foreign Assets Control (OFAC), a surcharge will apply. 

This currently applies to the countries Central African Republic, Democratic Republic Of Congo, Eritrea, Iran, Iraq, Libya, North Korea, Somalia, Syria and Yemen.

One or more Demand Surcharges will apply to shipments during a period of high demand. A period of high demand is to be determined by DHL Express at its own discretion but may include a time of high demand for shipping services or a period with high operational cost. Details regarding the application of Demand Surcharges will be communicated during the year and will be subject to change upon prior notice. Demand Surcharges apply cumulatively if a shipment and/or individual pieces meet more than one of the specified criteria. Demand Surcharges apply in addition to the rates and any other applicable charges.

A fixed surcharge is applied to every piece, including a pallet, with a single dimension in excess of 120 cm.

A fixed surcharge is applied to every piece, including a pallet, that exceeds a scale or volumetric weight of 70 kg.

For each pallet of a shipment that cannot be stacked due to its shape, contents, packaging or shipper's instructions.

Surcharge for paper invoices.

Surcharge for shipments that could only be delivered after correcting the delivery address.

Surcharge for data entry of manual waybills by DHL Express.

IMPORT

Transport of dangerous goods via air and road transport according to restrictions and availability in the consignor's country.

Fuel Surcharge Air

For worldwide air transport.

Fuel Surcharge Road

For domestic and Europe-wide road transport.

A temporary surcharge, which allows us to cover operating cost increases due to an emergency situation out of DHL's control. Change in market dynamics and air capacity availability is reflected through regular price adjustments.

DHL Express strives to provide an extensive delivery and pickup network. We will continue to make transport to worldwide remote areas possible.

Whether a Remote Area Surcharge will be charged for your delivery or pickup address, can be checked via the following link. This surcharge applies to our Time Definite products (worldwide and in the EU) as well as to DHL EXPRESS ENVELOPE, DHL ECONOMY SELECT and DHL EXPRESS DOMESTIC.

For additional information, please contact our Customer Service.

For dutiable shipments to a country that is subject to trade restrictions by the UN security council.

This currently applies to the countries Afghanistan, Burkina Faso, Iraq, Israel, Lebanon, Libya, Mali, Niger, Somalia, Sudan, Syria, Ukraine, Venezuela and Yemen.

When shipping to or importing from a destination country that is subject to certain trade restrictions imposed by the UN Security Council or national laws such as the European Union's EEAS or the US Office of Foreign Assets Control (OFAC), a surcharge will apply. 

This currently applies to the countries Eritrea, Iran, Iraq, Yemen, Democratic Republic Of Congo, Libya, North Korea, Somalia, Syria and the Central African Republic.

One or more Demand Surcharges will apply to shipments during a period of high demand. A period of high demand is to be determined by DHL Express at its own discretion but may include a time of high demand for shipping services or a period with high operational cost. Details regarding the application of Demand Surcharges will be communicated during the year and will be subject to change upon prior notice. Demand Surcharges apply cumulatively if a shipment and/or individual pieces meet more than one of the specified criteria. Demand Surcharges apply in addition to the rates and any other applicable charges.

A fixed surcharge is applied to every piece, including a pallet, with a single dimension in excess of 120 cm.

A fixed surcharge is applied to every piece, including a pallet, that exceeds a scale or volumetric weight of 70 kg.

For every pallet of a shipment that cannot be stacked due to its shape, contents, packaging or shipper's instructions.

Surcharge for paper invoices.

Surcharge for shipments that could only be delivered after correcting the delivery address.

Surcharge for data entry of manual waybills by DHL Express.

DOMESTIC

DHL Express accepts dangerous goods that can be sent as excepted or limited quantities according to ADR 1.1.3.4. More information in part 3 of the "Regulations for transport of Dangerous Goods".

Fuel Surcharge Road

For national road transport.

A fixed surcharge is applied to every piece, including a pallet, with a single dimension in excess of 120 cm.

A fixed surcharge is applied to every piece, including a pallet, that exceeds a scale or volumetric weight of 70 kg.

For every pallet of a shipment that cannot be stacked due to its shape, contents, packaging or shipper's instructions.

DHL Express strives to provide an extensive delivery and pickup network. We will continue to make transport to worldwide remote areas possible.

Whether a Remote Area Surcharge will be charged for your delivery or pickup address, can be checked via the following link. This surcharge applies to our Time Definite products (worldwide and in the EU) as well as to DHL EXPRESS ENVELOPE, DHL ECONOMY SELECT and DHL EXPRESS DOMESTIC.

DHL Express charges a toll surcharge per kg on national shipments for the transport and use of highways and federal roads with heavy commercial vehicles.

Surcharge for paper invoices.

Surcharge for shipments that could only be delivered after correcting the delivery address.

Surcharge for data entry of manual waybills by DHL Express.