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SURCHARGES

TO ENSURE SMOOTH PROCESSES

SURCHARGES

TO ENSURE SMOOTH PROCESSES

  1. Business Customer
  2. Express
  3. Products & Services

SURCHARGES

In order to constantly maintain our high service levels, surcharges apply for certain services.

EXPORT

  • Dangerous goods declared according to current IATA-DGR for passenger aircraft and exemptions according to ADR 1.1.3.4 (LQ & EQ)
  • Dangerous goods for road transport according to ADR 1.1.3.4 and 1.1.3.9
  • Dry Ice (UN1845)
  • Lithium Batteries according to section II IATA-DGR packing instructions 966-967 and 969-970
  • Excepted Quantities (UN numbers matched with E1 to E5 codes according to IATA-DGR)

Note: Biological substances category B (UN3373) and genetically modified organisms (UN3245) can only be shipped with DHL Medical Express. Details are available on the product page DHL Medical Express.

Fuel Surcharge Air

For worldwide air transport.

Fuel Surcharge Road

For domestic and Europe-wide road transport.

This charge temporarily covers the operational costs associated with customs processing and documentation checks at origin and destination as a result of the UK's exit from the EU customs union. The Charge also covers operational adjustments including re-routing licenses due to potential changes of cross-border trade regulations between the EU and the United Kingdom (UK). It applies to all dutiable shipments exported from and to the UK. Please note that other Customs services may apply. The charge amount may be adjusted, should circumstances change significantly.

DHL Express strives to provide an extensive delivery network. We will continue to make transport to worldwide remote areas possible.

Whether a Remote Area Surcharge will be charged for your delivery or pickup address, can be checked via the following link. This surcharge applies to our Time Definite products (worldwide and in the EU) as well as to DHL EXPRESS ENVELOPE and DHL ECONOMY SELECT.

For additional information, please contact our Customer Service.

For shipments to countries or territories affected by continuous war, riots or danger through terrorism.

This currently applies to the following countries: Afghanistan, Iraq, Yemen, Libya, Mali, Niger, Sudan and Syria.

For dutiable shipments to countries or companies that are subject to trade restrictions by national laws.
This currently applies to Afghanistan, Belarus, Libanon, Myanmar and Zimbabwe.

For dutiable shipments to a country that is subject to trade restrictions by the UN security council.
This currently applies to the countries Eritrea, Iran, Iraq, Yemen, Democratic Republic Of Congo, Libya, North Korea, Somalia, Syria and the Central African Republic.

A fixed surcharge is applied to every piece, including a pallet, with a single dimension in excess of 120 cm.

A fixed surcharge is applied to every piece, including a pallet, that exceeds a scale or volumetric weight of 70 kg.

For each pallet of a shipment that cannot be stacked due to its shape, contents, packaging or shipper's instructions.

Surcharge for paper invoices.

Surcharge for shipments that could only be delivered after correcting the delivery address.

Surcharge for data entry of manual waybills by DHL Express.

DHL may add or modify data declared to Customs Authorities for clearance purposes such as declared values, classification of the goods, importer details, based on documentary evidence gathered from or confirmed by the Importer or Exporter and only upon request by customs authorities or at the request of the Importer/Exporter.

IMPORT

Transport of dangerous goods via air and road transport according to restrictions and availability in the consignor's country.

Fuel Surcharge Air

For worldwide air transport.

Fuel Surcharge Road

For domestic and Europe-wide road transport.

This charge temporarily covers the operational costs associated with customs processing and documentation checks at origin and destination as a result of the UK's exit from the EU customs union. The Charge also covers operational adjustments including re-routing licenses due to potential changes of cross-border trade regulations between the EU and the United Kingdom (UK). It applies to all dutiable shipments exported from and to the UK. Please note that other Customs services may apply. The charge amount may be adjusted, should circumstances change significantly.

DHL Express strives to provide an extensive delivery network. We will continue to make transport to worldwide remote areas possible.

Whether a Remote Area Surcharge will be charged for your delivery or pickup address, can be checked with our following link. This surcharge applies to our Time Definite products (worldwide and in the EU) as well as DHL EXPRESS ENVELOPE and DHL ECONOMY SELECT.

For additional information, please contact our Customer Service.

For dutiable shipments to a country that is subject to trade restrictions by the UN security council.

This currently applies to the countries Afghanistan, Burundi, Iraq, Yemen, Libya, Mali, Niger, South Sudan, Sudan and Syria.

A fixed surcharge is applied to every piece, including a pallet, with a single dimension in excess of 120 cm.

A fixed surcharge is applied to every piece, including a pallet, that exceeds a scale or volumetric weight of 70 kg.

For every pallet of a shipment that cannot be stacked due to its shape, contents, packaging or shipper's instructions.

Surcharge for paper invoices.

Surcharge for shipments that could only be delivered after correcting the delivery address.

Surcharge for data entry of manual waybills by DHL Express.

DOMESTIC

DHL Express accepts dangerous goods that can be sent as excepted or limited quantities according to ADR 1.1.3.4. More information in part 3 of the "Regulations for transport of Dangerous Goods".

Fuel Surcharge Road

For national road transport.

A fixed surcharge is applied to every piece, including a pallet, with a single dimension in excess of 120 cm.

A fixed surcharge is applied to every piece, including a pallet, that exceeds a scale or volumetric weight of 70 kg.

For every pallet of a shipment that cannot be stacked due to its shape, contents, packaging or shipper's instructions.

Surcharge for paper invoices.

Surcharge for shipments that could only be delivered after correcting the delivery address.

Surcharge for data entry of manual waybills by DHL Express.

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