Your customers expect to be able to receive their orders flexibly. With our free "On Demand Delivery" service, recipients can easily adjust their delivery to their needs - such as by changing the delivery date or location, for example. This gives your customers a convenient delivery experience - be it at home or on the go.
The service for when you want to flexibly choose the time and place of delivery
The benefits for you
Satisfied customers: a flexible and reliable delivery experience enhances trust and customer retention
Increased conversion: more receipt options for your customers increase the sales rate
Fewer delivery errors: a higher rate of deliveries on the first attempt reduces delays and returns, and ensures smooth, sustainable processes
Transparent communication: proactive status updates by SMS, e-mail or WhatsApp keep your customers up to date at all times
Flexible receipt options for your customers
As the shipper, you can decide which of the six different receipt options your customers can select from.
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Delivery without signature
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Collect at a service point
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Change in delivery date
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Change in address
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Delivery to a neighbor
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Vacation storage
Activate for your shop now
Make your online shop more attractive - with On Demand Delivery. Give your customers the freedom to choose when and where they receive their shipment.
Activate free of charge now and offer immediate added value.
How it works - and how you and your customers benefit
1
Activation
Set-up of delivery options and notifications including optional co-branding according to your needs.
Quick start
Stronger brand presence
2
Transparency
Your customers receive automatic status updates on the current delivery status and the available delivery options.
Clear information
Fewer support queries
3
Flexibility
Your customers select from up to six delivery options - such as neighbor, service point or a different delivery date/location.
Fewer returns
Greater customer satisfaction
