DHL wants to offer you the best possible service. To help us do this, we save information about your visit in the form of cookies to improve functionality and for analysis purposes. By consenting, you are agreeing to the use of cookies. Detailed information about the use of cookies on this website can be found in our privacy policy, where you can also reject the use of cookies.

Private Customers
Business Customer
  1. Business Customer
  2. Express
  3. Contact
  4. Help & Online contact
  5. Online Support Invoicing

Support DHL Express Invoicing

DHL Express e-Billing

With DHL Express e-Billing, you can keep an eye on your transport and customs bills at any time and benefit from numerous bill management options.
You will find all relevant information here.

DHL Parcel shipments or postal matters

Do you have questions about the shipment status of your DHL Parcel shipment or postal matters? Please contact the
DHL Parcel customer service or call +49 228 4 333 112*.

DHL Express shipments

Do you have questions about your DHL Express invoice? Contact us via the following contact forms.

For example wrong invoice amount, wrong invoice recipient, request for invoice copies. To the form

For example late delivery, undelivered shipment, damaged shipment. To the form

Do you have general questions about your invoice? To the form

* 20 ct per call from a German landline, max. 60 ct from a German mobile network