Use DHL’s Cash On Delivery (COD) service to ensure that delivery is only carried out at your customer’s front door upon payment of the specified amount.

Benefits of Cash On Delivery

  • More reliability and increased liquidity for you
  • Discretion for your customers
  • Attractive charge

Are you interested in our Cash On Delivery service?

I am already a business customer of DHL Paket and would like to use the Cash On Delivery service.

I am not yet a business customer of DHL Paket but am interested in the Cash On Delivery service.

  • The service can be easily ordered via DHL’s dispatch logistics system ("Send" function in the Post & DHL Business Customer Portal). You can also use the service if you program your own dispatch logistics systems in-house.
  • Just let us know the outstanding COD amount (up to EUR 3,500) and we’ll take care of the rest.
  • Our courier hands the item over to the recipient only after accepting the payment amount from your recipient customer.
  • We are liable for the COD amount once it has been received from the recipient.
  • The payment amount is usually transferred to your account within 1-2 working days of delivery of the shipment.
  • EUR 7.49 plus VAT in addition to the parcel price (the usual transfer fee does not apply)