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How to book GoGreen Plus

  • 1. Log in to your DHL customer account

    At dhl.de/kundenkonto under "My Data & Services" in the Sustainability section, select the recipient service GoGreen Plus.

    In the Post & DHL App: Choose and book GoGreen Plus in the Post & DHL App under "Mehr > Einstellungen > DHL Kundenkonto > Nachhaltigkeit > Empfängerservice.

  • 2. Payment

    Select a payment method or DHL bonus points if you have enough points. After successful booking, you will receive all your shipments in a sustainable way.

  • 3. Receiving shipments with GoGreen Plus

    You receive all your shipments sustainably with GoGreen Plus for 12 months and make an contribution to sustainability.

    In order for us to be able to allocate all received shipments to you, it is important that you have entered matching data when ordering in the online shop and in the DHL customer account.

Our tip: Do you want to make your customer account even more secure and the receipt of parcels more convenient? When registering for one of our premium services, such as Packstation or digital notification, you will go through an address and recipient validation. This also increases the reliability of the allocation of shipments to your customer account.

This is what the GoGreen Plus service offers

  • You decide how sustainable you want your shipments to be with DHL Paket.

  • We ensure that greenhouse gas emissions are reduced for the shipments you receive**.

  • You make an active contribution to sustainable logistics - at only EUR 3.79 (incl. VAT) for 12 months.

  • You can redeem your bonus points for the booking.

Book GoGreen Plus

Receive all your shipments with GoGreen Plus in an emissions-reduced manner...

... and improve your personal carbon footprint with DHL. With GoGreen Plus, you will receive all your packages and goods mail shipments* with DHL emissions-reduced for 12 months, even if the sender did not book GoGreen. This means that we avoid the greenhouse gas emissions that we can attribute to your delivered shipments. This is achieved through additional investments in measures that reduce CO2e emissions in our logistics network in Germany. This includes, for example, the use of biogas trucks, electric vehicles, fuels from hydrogenated vegetable oil, or heat pumps at our delivery hubs.

Frequently Asked Questions

Book GoGreen Plus to make your international shipments sustainable ... 

... and improve your carbon footprint when shipping parcels and small packages to distant destinations by air. Booking GoGreen Plus International means we can use biojet fuel (sustainable aviation fuel) for air freight shipments on a growing number of routes. We calculate the carbon emissions generated by your shipment, use a corresponding amount of biojet fuel in our aviation network and implement additional emission reduction measures. The service can be booked for shipments to Australia, Israel and the US.

GoGreen Plus International

 

  • * Applies to all parcels and merchandise mail items that can be assigned to your customer account and for which the sender has not booked GoGreen Plus.
  • ** By booking the recipient service GoGreen Plus, the average greenhouse gas emissions of a received shipment from DHL are avoided by insetting measures in our logistics network in Germany. There is no specific reference to the individual shipment in this service.