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  1. Private Customers
  2. Shipping parcels
  3. Shipping nationwide

Send parcels in a climate-friendly way by rail

Would you like to actively save resources and CO2 emissions when shipping your parcels? Then use our new rail transport service. You can book the rail transport service free of charge in online franking for suitable routes.

This means that your parcel is largely transported by rail instead of by road. This saves you on average over 30% of the CO2 emissions of your shipment compared to transport with a conventional truck.

The benefits for you

  • Actively reduce CO2 emissions by more than 30%
  • No surcharge, max 1 day additional lead time
  • Remaining CO2 emissions are avoided thanks to GoGreen Plus

GoGreen Plus enables the active avoidance of CO2 emissions through investments in our logistics network, e.g. the purchase or use of sustainable fuels and electric trucks.

Service bookable for selected routes

Around 240 trains already travel through Germany every month for your parcels. If the route between sender and recipient is served by the train connections available to Deutsche Post and DHL, the new booking option for national parcels and small packages (Päckchen) "M" will be automatically displayed for you in DHL online franking and the Post & DHL app. Simply select free of charge. Your shipment may be on the move one day longer as a result.

How does it work?

Select your desired product in DHL Online Frankierung. Please note that rail transport is currently not bookable for Päckchen S.

Enter the recipient's and sender's address.

Important: The transport route must be suitable for rail transport. In online franking, the postcodes of the sender and recipient are used to check whether the item is suitable for our rail transport. Only then will the shipping option be displayed and you can book climate-friendly transport by rail.

Conclude the purchase process via the shopping basket

To online franking

What can I combine the rail transport service with?

  • National parcels of all weight levels
  • National small parcels (Päckchen) "M"
  • Transport insurance up to EUR 2,500 / EUR 25,000
  • Pick-up can also be booked

Your DHL small packages and DHL parcels are already sent climate-neutrally* throughout Germany. With the new rail transport service, you also have the opportunity to actively select a more sustainable transport solution for your shipment yourself. And at no extra charge. At Deutsche Post and DHL, we already have the most environmentally friendly fleet in the industry and aim to be completely emissions-free by 2050. Therefore, our goal is to transport 20% of our parcels by rail in the long term. DHL is already saving over 1,600 tonnes of CO2 per month in this way. We also offer you as our customer many options to make the way you ship and receive items such as small parcels, packages and letters more sustainable and climate-friendly. Further information can be found at dhl.de/gogreen and deutschepost.de/nachhaltigkeit

Questions and Answers

With online franking, rail transport can be added at no extra charge if the route between the sender and recipient postcode is served via the rail network used by DHL Group. Thus, for short distances, a parcel cannot be transported by rail, but for long distances, such as from Munich to Hamburg, it is possible in many cases. Also, the departure or destination area must not be too far away from the stations of the available rail connections.

With online franking, the postcodes of the sender and recipient are used to check whether the shipment is suitable for our rail transport. Only then will the shipping option be displayed and the customer can decide to choose climate-friendly transport by rail. When franking in branch/parcel shop, it would mean that parts of the sender's and recipient's address would have to be recorded. This is currently not possible.

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A suitable shipping product must be selected.: rail transport can only be offered for national parcels and small packages (Päckchen) "M". A combination with transport insurance is possible, as is the booking of a pick-up. If other services are chosen, a combination with rail transport is not possible.

The transport route must be suitable for rail transport. With online franking, the postcodes of the sender and recipient are used to check whether the shipment is suitable for our rail transport. Only then will the shipping option be displayed and the customer can decide to choose climate-friendly transport by rail. For example, a parcel cannot be transported by rail for short distances, but on many longer routes, such as from Munich to Hamburg, it is possible in many cases, provided the route is also served by DHL Group's rail network.

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Nothing. You can drop off items at all branches/parcel shops, Packstations or with the delivery agent. If you have also booked transport insurance, the existing restrictions apply (no delivery to Packstation, Paketbox).

If you drop off items in a postcode area that does not correspond to the sender's address, this area may not be suitable for rail transport. Your shipment will then be transported by conventional means and delivered to the recipient.

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Tracking of your parcels with rail transport is of course possible. If the sender has booked rail transport, a train is displayed instead of the truck in the shipment tracking during the main transport section of the journey. You can then assume that the consignment was generally also transported by rail.

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All parcels not booked for rail transport will only go by rail if it does not delay the parcels' usual transit time.

With the new shipping option of rail transport, we are giving non-business customers the opportunity to actively control the transport for their shipment (if it is suitable) and thus actively reduce their carbon footprint. In return, the customer allows the shipment to be in transit for up to one day longer.

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A shipment with the rail transport service saves on average over 30% of CO2 emissions over its entire production route by using rail for the long journey between parcel centres, the so-called main run, compared to transport with a conventional truck. Transport by rail itself is completely climate-neutral, as we only use trains that are powered by 100% green electricity. As part of our comprehensive sustainability agenda, we are of course also planning to successively reduce the remaining CO2 emissions.

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Other questions and answers

*Offset of CO2 emissions generated during transport through investment in climate protection projects.