Personal data means any information relating to an identified or identifiable natural person (referred to as the "data subject" in this text). This includes information such as name, address, telephone number and date of birth. Information that cannot be directly linked to your real identity - such as favorite websites or number of site users - is not considered personal data.
For users of the DHL Business Customer Portal: To identify you uniquely as a user and communicate with you (e.g. during sign up or creation of a new shipment), we require some personal information from you. This information will be requested from you when you set up your personal user account for the DHL Business Customer Portal and includes the following: Salutation, last name, first name, address, e-mail address, telephone number, and/or cell phone number. We use your personal data exclusively for the technical administration of access to the DHL Business Customer Portal and to fulfill your wishes and requirements - i.e., primarily to process contracts concluded with you or to handle your enquiries. As the data is processed for the performance of a contract to which you are party, the legal basis for that processing is Article 6, Paragraph 1, Lit. b of the EU General Data Protection Regulation (GDPR).
Visiting the DHL Business Customer Portal
DHL is committed to preserving user privacy. For security purposes, our web servers always save the connection data of the computer connecting to our site, a list of the webpages that you visit during your activities and of the functions you used, the date of your visit, the identification data of the type of browser, and the IP address when you use our Business Customer Portal. We do not record personal data such as your name, your address, telephone number or e-mail address unless you provide these details on your own initiative, for instance, by filling out an online contact form or using specific functions (e.g. storage of a sender address).
Article 6, Paragraph 1, Lit. f of the GDPR provides the legal basis for processing the above-mentioned data categories. For these reasons, and in particular to ensure safe and seamless connection, we have a legitimate interest in the processing of such data.