As your shipping partner, it is important to us to get your shipments to your customers as quickly as possible. To ensure that your parcels handed over to us can be seamlessly handed over to delivery, the shipping labels should contain complete routing coding and should be correctly stuck on the parcels. If this is not the case, the affected shipments must be recoded and reprocessed manually, which can lead to delays and additional charges.

To make the preparations for your parcel shipment as easy as possible, we will show you what you should pay attention to when creating and sticking your shipping labels.

Correct coding and labelling in three steps

1 Creating the shipping label

Create your shipping label and make sure that both barcodes are included on it - the identification code and the routing code including the correctly encoded destination address.

2 Printing the shipping label

Print the shipping label and make sure that the label is printed without any printing errors and that the size of the barcodes and the quiet zones between the barcodes and the edge of the label are maintained.

3 Attaching the label

Stick the shipping label to the largest surface of your parcel and make sure that the label is completely smooth and not covered by strapping or tape.

  1. The address field fills the entire available area of the label.
  2. The routing code is printed in full.
  3. The identification code is printed in full.
  4. The destination address is included in the routing code without errors and is correctly coded.
  5. The quiet zones on all sides of the barcodes are observed.

Stick the label to the largest surface of the parcel, making sure it is completely flat and not covered. See below for more details.

Prevent manual post-processing – what you should pay attention to

Routing code

The shipping label must contain both the routing code and the identification code correctly and completely coded so that your shipment can be recorded by machine and processed seamlessly. Prepare your shipments optimally - here you will find the most important examples of why the lead coding can be incorrect.

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The destination address of the shipment must be included in the routing code and must be written and coded completely without errors. Otherwise, the shipment cannot be processed.

-> Make sure that the destination address is written correctly and is correctly and completely coded in the routing code.

The shipping label should not look like this.

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Creation of the shipping label

The shipping label must be created without any printing errors and with the correct spacing between the barcodes so that your shipment can be recorded by machine and processed seamlessly. Prepare your shipments optimally - here you will find the most important examples of why a shipping label cannot be read correctly.

The address field may not be too small. In addition, the specified scaling of the label in terms of size and shape may not be changed. Otherwise, the label will not be machine-readable.

-> Make sure the address field and barcodes are of the correct size. The shipping label should fill the entire area of the template.

The shipping label should not look like this.

Enlarge graphic

The quiet zones of the barcodes may not be violated. The distance to the edge of the label must be at least 5 mm, the distance to the adjacent barcodes at least 7 mm (right + left) or 3 mm (top + bottom). Otherwise, the barcodes cannot be read by machines.

-> Make sure that the quiet zones are observed on all sides of the barcodes.

The shipping label should not look like this.

Enlarge graphic

Sticking the label to the parcel

The shipping label must always be stuck to the largest surface of the parcel so that your shipment can be recorded by machine and processed seamlessly. Prepare your shipments optimally - here you will find the most important examples of why a shipment cannot be recorded correctly.