Regulations and Contract Documents
Downloads
Regulations and GTC
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GTC DHL Europaket (pdf, 113 KB)
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GTC of DHL for electronic data exchange (pdf, 224 KB)
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GTC Brief National (pdf, 157 KB)
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GTC Post & DHL Business Customer Portal (pdf, 132 KB)
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Regulations Valuables (pdf, 127 KB)
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DHL Paket International - destination information (pdf, 1 MB)
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Regulations DHL Cargo Insurance (pdf, 108 KB)
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GTC for the carriage of medicinal products (pdf, 96 KB)
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Regulations on the carriage of dangerous substances and articles - DHL Paket National (pdf, 305 KB)
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Regulations on the carriage of dangerous substances and articles - DHL Paket International (pdf, 169 KB)
Amended and new General Terms and Conditions (GTC) effective from January 1, 2027
Contract documents
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Service Specifications DHL Paket (Annex to the business customer contract) (from 01.01.27) (pdf, 778 KB)
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GCC DHL PAKET GK (from 01.01.27) (pdf, 382 KB)
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Sample Customized Offer for the Business Customer Agreement (from 01.01.27) (pdf, 525 KB)
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Sample Business Customer Agreement DHL Paket January 2025 (pdf, 105 KB)
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Sample Annex 1 to the Business Customer Master Agreement (from 01.01.27) (pdf, 493 KB)
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Sample Annex 3 Number Ranges for business customer contracts July 2024 (pdf, 95 KB)
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Deutsche Post DHL - Supplementary data privacy policy information (pdf, 79 KB)
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Sample Annex 2 Billing and payment arrangements July 2024 (pdf, 118 KB)