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REGISTERING FOR PACKSTATION
Register for Packstation and enjoy its many benefits
Become a Packstation customer today
Register for Packstation and use the many advantages it offers when receiving and sending parcels and small parcels. Registering also gives you the option to participate in our bonus points programme.
How to activate the Packstation service
1. Registration (5 min.)
To use the Packstation service, you will need a DHL customer account. If you have not yet registered, you can easily create a free DHL customer account here in just a few steps and activate the Packstation service.
2. Activation (2 min.)
If you are already registered and have a DHL customer account, you can conveniently activate the the Packstation service here. All you have to do is log in with your access data and follow the further steps.
3. Identity check & address check (3 - 5 days)
Following successful registration, we then check your data from the registration process.
- Once we have been able to automatically verify your details, you will receive your personal AddressTan in the post a few working days later. To complete the address verification process, please enter the AddressTan here.
- If we are unable to automatically confirm your identity, you will receive an e-mail or message in your DHL customer account inviting you to complete the photo identity process using POSTIDENT. To do this, have your personal ID card, passport or driving licence handy.
Following successful identity and address checks, you will receive a further activation code (QR code) by letter.
Not received an activation code? You can request a new code in the Post & DHL App in the "Packstation" section.
4. Installing the app & enabling the device (5 min.)
Install the Post & DHL App and call up the "Packstation" menu item via the main menu. Using the "Activate now" button, you can conveniently scan in the activation code (QR code) sent to you by post and start using the Packstation service straight away.