Due to the limited availability of the GoGreen Plus service, please talk to us directly to find out whether you can use the service. If you are already a business customer, please contact your sales representative if you are interested. If you are not yet a business customer, please mention that you would like to use GoGreen Plus when your customer account is activated. You can find out how to become a business customer here.

GoGreen Plus is a service solution for our customers who have ambitious sustainability targets and are willing to cooperate with us to bring about green, sustainable transformation of the logistics network you use to send your shipments. 

With GoGreen Plus, we are taking things to the next level, offering you the opportunity to prevent greenhouse gas emissions being generated on site, thereby reducing emissions along your products' value chain. 

Insetting involves investing in carbon reduction measures within the company's own value chain to avoid carbon emissions at source. This compares with offsetting (GoGreen) which involves compensating for carbon emissions generated, by subsequently investing in international climate protection projects.

The measures involve investment in alternative fuels and energy sources (e.g., biogas and green electricity).

• Use of biogas-powered trucks: Biogas or BioCNG (CNG = Compressed Natural Gas) - a sustainable, alternative fuel - is used for main leg pick-up and delivery. New CNG trucks are purchased as an alternative to diesel trucks and gas filling stations are built at our various sites to counter the sparse public network of CNG fueling stations.
• Use of hydrogenated vegetable oil as fuel: Hydrogenated vegetable oil (HVO) is used as an alternative fuel to diesel for vehicles used on the premises of DHL operating sites.
  When vehicles are used on public roads, a maximum of 26% HVO may be mixed with regular B7 diesel.
  For this insetting measure, however, the vehicles used exclusively on the company's own premises - such as swap bodies for intermodal transport - are fueled solely with HVO (HVO100) at our own filling stations on site. With HVO100, greenhouse gas emissions are generally 80% lower when compared with diesel.
• Feeding biogas as an energy source into Germany's natural gas grid: We purchase biogas certificates which equate to feeding a certain amount of biogas into the German natural gas grid. In the mass balance approach, biogas has a significantly lower carbon intensity than natural gas and replaces the energy source used for the gas heaters in our sorting centers.
• Use of heat pumps at company-built delivery bases: As part of this insetting measure, additional delivery bases will be equipped with air source heat pumps to replace the fossil fuels previously used for heating.  Because the heat pumps are powered by green electricity, significant quantities of greenhouse gas emissions can be avoided compared with the use of fossil fuels.
• Electric trucks: Acquisition of electric trucks and use of green electricity as an alternative fuel to combustion engine vehicles. The electric trucks are purchased as replacements for our diesel-powered trucks and we install the necessary charging infrastructure at our various sites.
• Electric delivery vehicles: Acquisition of additional electric-powered delivery vehicles. These vehicles will be charged at our delivery bases using green electricity, thereby ensuring a significant reduction in greenhouse gas emissions compared with the use of diesel-fueled vehicles, which still account for most of the vehicles currently in use in our delivery fleet (as of 2022).

Yes, insetting is verified by the external auditor SGS (Société Générale de Surveillance). After that, a GoGreen Plus certificate is issued once a year. You will also have the opportunity to receive confirmation of your participation in GoGreen Plus at any time.

In your GoGreen Plus certificate, we will also certify your improvement in CO₂e emission intensity. The "improvement in CO₂e emission intensity" (= CO₂e emissions per shipment) provides additional information on the extent to which a CO₂e reduction measure actually reduces emissions. 

Our statement on the improvement in CO₂e emission intensity states the percentage by which greenhouse gas emissions are reduced by our emission-reducing technology in comparison with standard technology. 

For example, the CO₂e emission intensity of a CNG truck that runs on biogas is normally at least 80% lower than that of a diesel truck, so using a biogas truck instead of diesel truck would be said to improve CO₂e emission intensity by 80%. 

In this way, CO₂e emission intensity can be used to provide comparability in the environmental impact of different process performances (for example, using different fuels) for the same service or activity (for example, transporting a shipment), thereby highlighting the sustainability of using alternative technologies. 

The Greenhouse Gas Protocol specifies "emission intensity" as an important unit of measurement in enabling comparability between different ways of performing the same process.

Previously, sustainability services in the logistics market have been based on the compensation principle (offsetting). With GoGreen Plus, our innovative, insetting-based service, we make it possible for you to avoid CO₂e emissions in our logistics network altogether. Together with you, we are setting a new market standard. By using GoGreen Plus, you become a first mover - someone who genuinely avoids CO₂e emissions. And by communicating your active environmental commitment, you're also creating an opportunity to gain a competitive edge in the market.