Special care must be taken when sending adult-only goods (for example alcohol, tobacco products or media with a 16/18 age rating). DHL's Visual Age Check service is a way to ensure that your goods don't fall into the wrong hands.
Benefits of Visual Age Check
- Safe shipping of your sensitive goods
- Better compliance with youth protection rules
- Confidence in parcel delivery
Visual Age Check - supporting the protection of minors
Are you interested in shipping your sensitive goods safely with Visual Age Check?
I am already a business customer of DHL Paket and would like to send goods with Visual Age Check.
I am not yet a business customer of DHL Paket but am interested in sending goods with Visual Age Check.
Visual Age Check | Named Person Only | Ident-Check | |
---|---|---|---|
Information required from sender | Minimum age |
First name Last name |
First name Last name Date of birth and/or minimum age |
Release to an authorized person | ![]() |
![]() |
- |
Check at the point of delivery | ID checked if the recipient is not obviously above the specified minimum age | ID checked only if the recipient is not personally known to the deliverer | ID checked and documented |
Price | EUR 0.99 | EUR 1.49 | EUR 2.99 |
1 This requires a "specific" authorization to be issued, i.e. a letter with the following information: "Person XY is authorized to receive the item with the number 123 on my behalf" (the notification card meets this requirement). A general authorization such as "Person XY is authorized to represent me in postal matters." is not sufficient.
2 You must already have checked the age of the purchaser - and of the recipient if they are different - before you send the item.
3 Authorization can be given to anyone above the specified minimum age.