Gifts, health products or erotic items: Some purchases call for particular discretion. DHL's "Named Person Only" service is an easy and cost-effective way to make sure your parcels are only released to the recipient in person or to a "specifically"1 authorized person.
Benefits of Named Person Only
- Discreet shipping
- Recipient identified with an ID document
- Someone else can be authorized
Named Person Only - for greater discretion
Are you interested in sending items with Named Person Only?
I am already a business customer of DHL Paket and would like to send goods with Named Person Only.
I am not yet a business customer of DHL Paket but am interested in sending good with Named Person Only.
How does DHL's Named Person Only work?
If an item is sent with the Named Person Only service, our deliverer asks the person accepting the item to show their ID unless they are already known to the deliverer personally. The goods will only be delivered to the recipient in person or to someone they have a specifically1 authorized.
Hassle-free process for you
The service is already included in your contract and can be ordered directly via DHL's dispatch logistics system ("Send" function in the Post & DHL Business Customer Portal). You can also use the service if you program your own systems in-house. Simply send us the recipient's address, first name and last name, and we will take care of discreet delivery.
What kinds of products are suitable for Named Person Only?
Send your parcels discretely with Named Person Only if they contain goods such as:
- Cosmetics, pharmaceuticals und health products
- Erotic items
- Alcohol and spirits
- Tobacco products, e-cigarettes and accessories
EUR 1.49 plus VAT, in addition to the parcel price
|Named Person Only
||Visual Age Check||Ident-Check|
|Information required from sender||
Date of birth and/or minimum age
|Release to an authorized person||1||3||-|
|Check at the point of delivery||ID checked only if the recipient is not personally known to the deliverer||ID checked if the recipient is not obviously above the specified minimum age||ID checked and documented|
|Price||EUR 1.49||EUR 0.99||EUR 2.99|
1 This requires a "specific" authorization to be issued, i.e. a letter with the following information: "Person XY is authorized to receive the item with the number 123 on my behalf" (the notification card meets this requirement). A general authorization such as "Person XY is authorized to represent me in postal matters." is not sufficient.
2 You must already have checked the age of the purchaser - and of the recipient if they are different - before you send the item.
3 Authorization can be given to anyone above the specified minimum age.