Closest Droppoint: Delivery to shops and lockers abroad

With the Closest Droppoint delivery option, your DHL Paket International items are delivered to parcel shops, parcel lockers or similar locations close to the specified recipient address. The service is available initially in selected destination countries in Europe and offers you a more cost-effective alternative to traditional delivery to the home address.

THE BENEFITS FOR YOU

  • The choice is yours 
    Decide item by item whether you want delivery to a Droppoint nearby.
  • Greater transparency
    The recipient's contact data is sent to enable timely notification and more services for recipients in the destination country. 
  • Easy to order
    Simply select the Closest Droppoint delivery option without worrying about address formats specific to the destination country.
  • Attractive pricing
    Benefit from cost-effective delivery below the price of delivery to the home address.
  • Delivery at the first attempt
    Your items will be successfully delivered first time to the Closest Droppoint, without the need for your customers to be at home.
  • Greater customer satisfaction
    Let your customers choose the delivery option themselves at checkout, for greater customer satisfaction.

EXPLANATORY VIDEO: HOW TO ARRANGE DELIVERY TO THE CLOSEST DROPPOINT

HASSLE-FREE PROCESS FOR YOU

For each individual item, simply choose whether you want your item to be delivered to the recipient's home address or to a Droppoint nearby. There is no need to worry about address formats specific to the destination country. 

The service has already been integrated by many Premium Partners and Partners and can therefore be selected directly by using the partner software system.
A list of our Premium Partners and Partners can be found here: DHL Partner Systems - Software solutions for your e-commerce needs

THINGS TO REMEMBER WITH DELIVERY TO THE CLOSEST DROPPOINT

  • It is necessary to send the recipient's contact data so your customers can be informed quickly of the delivery and the pickup location of the item.
  • Please observe the maximum dimensions and weights for each destination country. 

Since April 2025, the Closest Droppoint service is also available in France.

AVAILABLE DESTINATION COUNTRIES*

Destination country Market launch # Droppoints
Denmark September 2022 ~1,100
Austria November 2022 ~2,200
Belgium January 2023 ~2,200
Finland January 2023 ~3,200
Sweden January 2023 ~2,300
Latvia October 2023 ~250
Lithuania October 2023 ~280
Estonia October 2023 ~310
Cyprus October 2023 ~50
Poland February 2025

~20,000

Bulgaria February 2025 ~1,000
Czech Republic February 2025 ~5,100
France April 2025 ~25,000


*More destination countries to come in 2025.

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