Efficient returns management with 8returns

8returns is a returns management platform that enables retailers to create DHL return shipping labels for domestic and international returns directly within their own returns portal and track returned shipments throughout the returns process. The platform helps reduce avoidable returns, automate the handling of those that do occur, and retain as much revenue as possible within the business.

Key features of 8returns include:

• Prevention (on average 18% reduction in return rates): an AI-powered agent and analysis of return reasons help prevent returns before they occur
• Automation  (at least 50% time savings): workflows and automated DHL return label creation, integrated with the e-commerce, accounting, and logistics systems
• Retention (20-30% fewer refunds): product exchanges and store credit options instead of refunds