Less effort. More flexibility.

Additional requirements when receiving parcels and manual steps in shipment preparation can make processes unnecessarily complex.

This is exactly where the new solutions make a difference. They simplify processes for you and your customers while providing greater flexibility in how shipments are received. The result is less operational effort, more efficient workflows and more time to focus on what matters most.

01 More flexibility during checkout

Direct addressing to Packstation without post number

Not all recipients want to receive their shipments at home. With direct addressing to Packstation locations without post number, customers will be able to choose a Packstation as their delivery address, even without DHL registration and a post number.

This makes selecting a Packstation during checkout significantly easier and opens the service to additional customer groups.

Discover Packstation without a Postnummer

02 Less paper. Less effort

Paperless Customs (Digital customs processing for Switzerland)

Every manual step in the shipping process takes time. With Paperless Customs, you will be able to submit customs documentation for shipments to Switzerland digitally, eliminating the need to attach physical documents to parcels.

This reduces operational effort in shipping processes, avoids media discontinuities and creates the foundation for more efficient international shipping operations.

Learn more about Paperless Customs

Frequently asked questions

Recipients can select a Packstation as their delivery address without first applying for a Postnummer or creating a DHL account.

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Paperless Customs reduces manual effort in international shipping because commercial invoices and customs information are transmitted digitally.

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According to the current plan, Paperless Customs will be available for DHL Parcel International shipments to Switzerland.

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Yes. Depending on your shipping solution, technical adjustments or configuration changes may be required to enable customs information to be transmitted digitally to DHL.

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