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To protect your personal data, you will be automatically logged out after 15 minutes of inactivity. Please log in again if you wish to return to your DHL customer account.
To protect your personal data, the current content is being hidden because you have been inactive for a while. Please click "Next" to return to it.
If the delivery driver did not find you at home and redirected your shipment to a branch or a Packstation, you can request a one-time second delivery.
Excluded are:
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The second delivery can be requested from the moment the shipment is available at the branch or Packstation and up to 2 days before the storage period expires (branch: 7 working days, Packstation: 9 days). It usually takes place 2 working days after the order has been placed.
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No, unfortunately that is not possible.
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