More control over delivery

Not every shipment has the same delivery requirements. Depending on the product and situation, you may need greater security and more control over how delivery is carried out.

With our new services, you have additional options to address specific requirements more precisely while increasing convenience for your customers.
 

01 Security during handover

One-time code

High-value or sensitive shipments require additional security. With the One-time Code service, delivery takes place only after successful verification of a unique code.

This helps reduce delivery risks, avoid claims, and provide additional protection for high-value or sensitive shipments.

Learn more about One-time Code

02 No unwanted redirection

No Packstation

Decide which delivery methods are permitted for your shipments. With No Parcel Locker, you can prevent automatic delivery to a parcel locker.

This helps avoid unwanted delivery situations and reduces inquiries or complaints for products with specific storage or delivery requirements.

View delivery preference

03 Higher delivery success rates

Second delivery attempt

Not every recipient is available during the first delivery attempt. With the automatic Second Delivery Attempt service, you increase the likelihood of a successful delivery.

This helps reduce customer service effort, avoid additional coordination, and provide greater convenience for your customers.

Discover second delivery attempt

04 Control for time-critical goods

Immediate return

Sensitive products can quickly lose value if they are stored unnecessarily. With Immediate Return, a shipment is returned directly to you after an unsuccessful first delivery attempt.

This helps avoid unnecessary storage periods, reduce potential quality losses, and increase security within sensitive shipping processes.

Learn more about Immediate Return

Frequently asked questions

The new services are particularly suitable for high-value, sensitive, temperature-sensitive, or time-critical goods, as well as for shipments with special delivery requirements.

Is this answer helpful?

Thank you for your feedback.

Yes. The services can be selected specifically for individual shipments, exactly when they make sense for your products or recipients.

Is this answer helpful?

Thank you for your feedback.

The four new services will be available from 18 January 2027.

Is this answer helpful?

Thank you for your feedback.

Do you have questions
BAck to overwiew
Follow up with "More predictability. More control."